What is InsightSUITE?

First Insight is an innovative decision-making platform designed for designers, merchants, brand managers, buyers, and marketing teams to address crucial questions on a daily basis. By utilizing digital surveys tailored specifically for the retail industry, First Insight effectively connects with consumers.

The company's InsightSUITE platform is leveraged by leading retailers to foster growth and harness customer insights for financial success. It gathers no-party voice data from customers, merging it to establish financial objectives.

What sets First Insight apart?

The platform's digital engagement module facilitates interaction with prospects, customers, consumers, and employees through an intuitive, browser-based interface. Additionally, their Voice of the Customer software captures feedback through various means such as surveys, sentiment ratings, valuations, and open-ended comments, enabling enterprises to tailor interactions using their branding, incentives, and links—all from a single platform. This comprehensive approach not only enhances customer relationships but also drives informed decision-making across the organization.

Pricing

Price Overview:
Custom Pricing
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, InsightSUITE provides an API
No integrations listed.

Screenshots and Video

InsightSUITE Screenshot 1

Company Facts

Company Name:
First Insight
Company Location:
United States
Company Website:
www.firstinsight.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English

InsightSUITE Categories and Features

Predictive Analytics Software

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling