What is InterServer?
Our all-inclusive web hosting solution offers everything essential for enhancing your digital footprint, and now there are even more enticing reasons to select InterServer! For only $2.50, you can experience a month of our services. Discover why an increasing number of users are making the switch to us. Should our web hosting options fall short of your needs, we provide a straightforward refund policy. Unlike many of our competitors, InterServer keeps renewal rates low, making us a popular choice among users. A large portion of our clientele has migrated from different hosting companies. We take pride in our exceptional reliability and effective content delivery. In partnership with Cloudflare, we utilize their vast global caching network to ensure that your website loads faster than ever, thanks to our consistently optimized servers. Our network is built for optimal routing, and we adopt the latest in server optimization and security practices. Our dedicated support team is on hand 24/7 to help with any issues you may encounter, and reaching us is simple through phone, live chat, or our ticket system. With such robust support and an impressive infrastructure in place, choosing InterServer is a decision you'll be pleased with, as many customers have shared their satisfaction with both our services and support.
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Just not a good experience
Date: Dec 29 2022SummaryI ordered Interserver's ASP.NET plan for 8.00 a month which was a great price. I saw that they offered unlimited files so long as you were under 400,000 inodes (of course this makes sense).
I then ordered the service and began to set up my site. I had to restore a WordPress website so I used Updraftplus to FTP some files over to my new account. I hit a roadblock when I found out my new “unlimited” account had only 15 gigs storage.
Not an issue… I just submit a ticket and they will give me more room right? No.. I’m told that I should host with a PHP plan instead.
“We suggest hosting PHP sites like WordPress on our Standard web hosting Plan (Linux) to avoid permission and compatibility errors. WordPress (PHP and MySQL) powered applications are tightly integrated with the Apache/Nginx web server which is run on Linux web servers.due to lack of tight integration, you might run into compatibility or permission issues which could easily be avoided while running on Linux web hosting. We are suggesting this to avoid the hassle caused by some PHP applications while running on Windows servers.”
Yet in the past I did have an Interserver account that supported Wordpress under ASP back in 2020. In fact the Interserver ASP.NET page shows you can install WordPress as an app. It’s my issue if there’s compatibility issues. I want ASP.NET and Wordpress, and most reputable companies can offer this under Plesk.
Apparently not Interserver. My intention was to run two websites, a PHP blog and an ASP.NET site both from the same plan… totally do’able.
Then came the second reply…
Me: I require at least 30 gigs for the ZIP files to FTP over from Updraftplus, please
>> Sorry your request is not possible on the shared ASP.NET plan
So I have this nice plan with UNLIMITED storage and they tell me that I cannot have more disk space because I plan to put TEMPORARY Zip files (temporary as in one hour’s use then deleted upon restore). How do I get my Wordpress migrated then? If I FTP'd directly I'd STILL need more disk room...
So this has become an uphill battle… first, ignoring my request and trying to push me to PHP hosting and then blatantly saying no, I can’t have more disk room.
I asked for a refund.PositivePrice was good, ASP.NET components were very good and Plesk interface is easy to use. The signup process and creation time for new account was easy.
NegativeSupport was lagged. TOS seemed not to even be adhered to.
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