QEval
QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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Crowdin
Obtain high-quality translations for your application, website, game, and associated documentation by either inviting your own translation team or collaborating with professional translation agencies through Crowdin.
The platform offers several features designed to enhance translation quality and streamline the entire process, including a glossary for maintaining consistent terminology, a Translation Memory (TM) that eliminates the need to re-translate identical phrases, and the ability to attach screenshots for context-driven translations. Additionally, Crowdin allows for integrations with platforms such as GitHub, Google Play, API, CLI, and Android Studio, ensuring seamless workflows. Quality assurance checks guarantee that all translations convey the same meanings and functions as the original text, while in-context proofreading lets you review translations directly within your application. Machine translation options enable initial pre-translations using advanced translation engines, and detailed reports provide insights that assist in project planning and management.
Crowdin is compatible with over 30 different file formats ideal for mobile applications, software, documents, subtitles, graphics, and other assets, including .xml, .strings, .json, .html, .xliff, .csv, .php, .resx, and .yaml, among others, which facilitates a broad range of translation needs. This extensive support for various formats makes it a versatile solution for any translation project.
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Translated
Discover a quick and effective method for the professional translation of diverse materials like documents, manuals, websites, and software, customized to align with your deadlines and requirements, encompassing 195 languages across 40 specialized domains. We offer a comprehensive suite of fully managed translation services that include both tailored localization strategies and large-scale automated transactional solutions. Additionally, we are thrilled to announce the release of our first film! This inspiring two-minute story highlights a community dedicated to overcoming barriers and promoting understanding among people. It portrays translation as a joyous and transformative gift that enriches lives and connects different cultures. Our dedication also involves ensuring fair remuneration for our translators while nurturing a collaborative, enjoyable, and inclusive work environment—a culture that inspires talent to deliver outstanding results for our clients. With our offerings, you can be assured that excellence and innovation are seamlessly integrated to fulfill your translation requirements. In every project, we strive not just for accuracy, but also for a meaningful connection through language.
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Lionbridge
Enhance your localization process by removing inefficiencies and complexities while eliminating repetitive manual tasks through the all-encompassing Lionbridge Translation Management Platform, which enables you to automate workflows, track tasks, and check project status updates from a centralized online hub for all your translation projects. It is vital to guarantee that your highly regulated content complies with essential regulatory requirements while also resonating with audiences globally. Lionbridge provides customized solutions tailored to various industries, such as legal, financial, and life sciences translation services. Our skilled teams focused on clinical trial translations are prepared to manage a diverse range of documents related to clinical trials, encompassing scientific, medical, legal, and layman language. In addition, we carefully translate and validate all types of labels for investigational drugs, including placebos, comparator drugs, and auxiliary medicinal products integral to clinical protocols. By utilizing our services, you can improve the accuracy and effectiveness of your translations, ensuring compliance and clarity across different markets, which ultimately supports your global outreach initiatives. This comprehensive approach not only streamlines processes but also enhances your ability to communicate effectively with stakeholders worldwide.
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