What is Invoca?

Invoca provides businesses with unparalleled technology, support, and dependability that is hard to find elsewhere, including:

• Enhanced and actionable analytics: “We are achieving more precise and detailed attribution across web analytics, call tracking, and Salesforce CRM.” - SVP of Marketing, Acadia Healthcare

• Tailored and innovative AI solutions: “The company consistently leads in technological advancements, and their Signal AI technology is revolutionary.” - G2 Review

• Highly effective and user-friendly integrations: “Invoca plays a crucial role in our technology ecosystem, offering a comprehensive view of the customer that enables us to create the experiences our customers desire.” - VP Analytics, eHealth

• Exceptional customer support: “The onboarding and customer success assistance is the best I've encountered with any marketing platform.” - G2 Review

In addition to these attributes, Invoca's commitment to continuous improvement ensures that clients remain at the forefront of industry trends.

Integrations

Offers API?:
Yes, Invoca provides an API

Screenshots and Video

Company Facts

Company Name:
Invoca
Date Founded:
2008
Company Location:
United States
Company Website:
www.invoca.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English

Invoca Categories and Features

Speech Analytics Software

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Revenue Intelligence Software

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Conversation Intelligence Software

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking