Atera IT Autopilot
Atera IT Autopilot is an advanced AI-driven autonomous IT support agent designed to help IT teams overcome challenges caused by increasing ticket volumes, shrinking staff, and growing demands for immediate resolution. By automating routine IT support and complex troubleshooting tasks, it enables employees to self-resolve issues, significantly cutting down on helpdesk backlogs and freeing IT staff to focus on strategic projects. The platform delivers instant, human-like assistance through a variety of channels including user portals, email, Slack, and Microsoft Teams, guaranteeing 24/7 support coverage with a remarkable first response time of 0.1 seconds. IT Autopilot also offers smart assistance features, device and cloud support, whitelisted software management, and escalates more difficult problems to technicians as needed. Comprehensive reporting and analytics empower IT teams with insights to monitor performance and optimize workflows. With integrations available for essential IT functions like backup, security, and network monitoring, the solution fits seamlessly into existing IT environments. IT Autopilot helps reduce IT workloads by up to 40%, saving technicians hours daily and mitigating burnout. Its autonomous operations ensure business continuity even outside traditional working hours, boosting overall productivity. The platform complies with governance frameworks and ethical standards to safeguard data and maintain responsible AI use. Ultimately, Atera IT Autopilot transforms IT support by combining AI efficiency with human oversight to deliver reliable, scalable, and continuous service.
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Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Windsurf Editor
Windsurf is an innovative IDE built to support developers with AI-powered features that streamline the coding and deployment process. Cascade, the platform’s intelligent assistant, not only fixes issues proactively but also helps developers anticipate potential problems, ensuring a smooth development experience. Windsurf’s features include real-time code previewing, automatic lint error fixing, and memory tracking to maintain project continuity. The platform integrates with essential tools like GitHub, Slack, and Figma, allowing for seamless workflows across different aspects of development. Additionally, its built-in smart suggestions guide developers towards optimal coding practices, improving efficiency and reducing technical debt. Windsurf’s focus on maintaining a flow state and automating repetitive tasks makes it ideal for teams looking to increase productivity and reduce development time. Its enterprise-ready solutions also help improve organizational productivity and onboarding times, making it a valuable tool for scaling development teams.
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GitHub Copilot
Meet your AI coding assistant: GitHub Copilot, which offers suggestions for entire lines or complete functions directly in your coding environment. By leveraging billions of lines of publicly available code, GitHub Copilot guarantees that vital knowledge is at your fingertips, enabling you to conserve precious time and maintain focus. Currently available as an extension for Visual Studio Code, it integrates effortlessly on both your local system and in the cloud through GitHub Codespaces. Its ability to provide real-time suggestions as you type enhances your coding efficiency. Supporting a diverse range of frameworks and programming languages, the technical preview is particularly proficient in Python, JavaScript, TypeScript, Ruby, and Go, while also accommodating many other languages. With GitHub Copilot, you retain full control over your coding journey, allowing you to explore various suggestions, choose which to implement or ignore, and modify the code as needed. Furthermore, GitHub Copilot adapts its recommendations according to your individual coding style, ensuring a more tailored programming experience. This groundbreaking tool significantly boosts developers' productivity and creativity, transforming the way coding tasks are approached. In an era where efficiency is paramount, GitHub Copilot stands out as a revolutionary ally for programmers.
GitHub Coding Agent is seamlessly embedded within GitHub, and developers can assign it tasks via GitHub issues or prompts in VS Code. Once assigned, the agent uses GitHub Actions to create a secure and fully customizable development environment to execute its tasks. As it works, the agent pushes commits to a draft pull request, and developers can track the entire process through detailed session logs that showcase its reasoning and validation steps.
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