What is K-Fuze CMS?

K-Fuze CMS represents a cutting-edge Customer Management System that skillfully merges website development and oversight, customer relationship management, and content/knowledge management into a singular, intuitive online self-service platform. This comprehensive solution can either be deployed in the cloud or installed on-premises, catering to the varied needs of enterprises and ensuring flexibility across different organizational settings. K-Fuze CMS is especially advantageous for organizations looking for an all-inclusive customer care framework that proficiently manages every aspect of interactions between clients and users. It features a powerful incident and ticket management system which is adaptable to a wide range of customer engagement scenarios. Users can effectively organize, manage, and disseminate FAQs, documents, multimedia content, and rich-text materials with ease. The design of K-Fuze CMS accommodates the needs of small to medium-sized businesses as well as larger corporations, demonstrating its extensive applicability. In addition, all components of K-Fuze CMS are hosted on the robust Microsoft Azure cloud platform, providing high availability, scalability, and inherent redundancy to fulfill the operational requirements of its users. As a result, K-Fuze CMS stands out as an outstanding option for organizations striving to enhance their customer service capabilities and improve overall user satisfaction. Ultimately, this innovative system empowers businesses to optimize their customer interactions and streamline their service processes effectively.

Pricing

Price Starts At:
$16 per user
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

K-Fuze CMS Screenshot 1

Company Facts

Company Name:
Ridgehead Software
Date Founded:
2006
Company Location:
United States
Company Website:
www.ridgehead.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

K-Fuze CMS Categories and Features

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management