What is Kenekt?

Kenekt stands out as an intuitive and sophisticated Case Management Solution that adeptly evaluates information and allocates tasks to the right individuals at the most advantageous times. Functioning as both a case management system and a contact center solution, Kenekt seamlessly combines established methods with innovative technology. Its straightforward yet robust design significantly enhances the core aspects of contact center management by integrating features such as case development, dynamic presentations, intelligent sequencing, environmental integration, structured competition, and specialized modules tailored to various industries. By leveraging the case development functions of Kenekt, organizations can alleviate the burden on their internal IT resources considerably. Additionally, Kenekt boasts exceptional flexibility in data management and case development, allowing users to customize the exact fields, formats, data structures, and input methods they require. This remarkable adaptability stems from Kenekt's fully configurable data architecture paired with a powerful API environment, ensuring it aligns with the varied needs of different organizations. Consequently, Kenekt not only boosts team productivity but also provides a level of operational flexibility that is vital in today’s dynamic business landscape. Teams can thus focus more on their core responsibilities and less on administrative overhead, resulting in improved overall performance and satisfaction.

Integrations

No integrations listed.

Screenshots and Video

Kenekt Screenshot 1

Company Facts

Company Name:
Gwynn Group
Company Website:
www.gwynngroup.com

Product Details

Deployment
SaaS
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Kenekt Categories and Features

Debt Collection Software

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management