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DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

Transform your patients' care experiences with a cutting-edge, intuitive solution that they will eagerly embrace. In today's world, patients expect their healthcare interactions to reflect the ease and convenience found in other aspects of their daily lives, seeking both accessibility and affordability in their care. By delivering a delightful and memorable experience, you can fulfill their desires for healthcare engagement on their own terms, utilizing features such as online scheduling, virtual consultations, flexible payment options, and loyalty rewards. We have long provided a robust patient portal designed for health systems, medical practices, and EHR vendors, and we have now taken this offering to new heights by integrating our award-winning patient engagement platform with a focus on consumer needs and enhanced functionalities. Witnessing its full potential firsthand is essential for true appreciation. Effective patient engagement acknowledges the unique preferences of each individual, recognizing that everyone has their own preferred methods of involvement in their healthcare journey. Your engagement portal acts as a digital entry point, inviting patients and ensuring they receive the tailored care they rightfully deserve. This elevated level of interaction not only enhances patient satisfaction but also cultivates enduring relationships, ultimately enriching their entire healthcare experience while fostering a sense of community among patients.

Emitrr serves as an intelligent, human-like receptionist designed specifically for small businesses, allowing owners to concentrate on expanding their operations without the concern of missing important customer calls. By efficiently managing customer inquiries such as appointment bookings, providing quotes, and addressing frequently asked questions, Emitrr enhances customer interactions. It seamlessly integrates with your EHR/CRM systems to deliver real-time conversion metrics, minimize screen pop-ups, and offer additional benefits. With its web chat feature, Emitrr facilitates ongoing customer conversations via text, ensuring that patients do not have to wait for web responses. While small businesses invest significantly in website development, advertising, SEO, and various marketing efforts to attract visitors, statistics show that over 25% of these potential customers fail to convert. Furthermore, customers are not limited to waiting for live chats on the internet, as Emitrr empowers businesses to convert visitors even if they navigate away from the webpage. This innovative approach not only maximizes conversion rates but also enhances overall customer satisfaction by providing timely responses and support.

Stand out from the competition by leveraging innovative, cloud-based solutions tailored for your needs. Digital Pharmacist offers a comprehensive digital engagement platform that aims to transform your pharmacy's operations entirely. Our mission is to equip pharmacies with the confidence to implement effective business strategies while also ensuring they stay ahead of industry regulations and excel in providing outstanding patient care. With our seamless integrated digital platform, you can focus on what is most important—your patients. Let Digital Pharmacist guide your pharmacy towards a future filled with potential, as we are committed to supporting your growth in a world that is increasingly reliant on digital solutions. Our cloud-based platform acts as a multifunctional center for digital engagement, effortlessly combining communication, adherence solutions, digital marketing, and reputation management. The pharmacy dashboard provided by Digital Pharmacist connects you to our wide array of digital tools, making it easy for you to oversee your pharmacy's operations efficiently. By adopting our innovative solutions, you can ensure your pharmacy not only survives but flourishes in a fast-changing landscape while also enhancing patient satisfaction and loyalty.

Our leading product, iMedEMR, serves as an Electronic Health Records Solution designed to enhance clinical efficiency while ensuring compliance with payment programs. Additionally, it fosters patient engagement, which is essential for improving quality, boosting outcomes, and lowering overall healthcare costs. Clearly, there is a strong connection between Patient Outcomes and Patient Compliance. To uphold efficiency, it is crucial to weave Patient Engagement into clinical practices. The iMedEMR software empowers healthcare providers to leverage Advanced Payment Models (APMs) that are shaping the healthcare landscape. To thrive in this evolving environment, practices must adapt to the shifting payment structures. iMed's offerings enable this transformation without imposing excessive financial burdens. Furthermore, iMed collaborates closely with Payers, Accountable Care Organizations, and a variety of Industry Partners to guarantee that the latest APMs are effectively captured and transmitted. This proactive approach ensures that practices remain competitive and well-prepared for future industry changes.

At Tendo, we are creating a groundbreaking digital engagement platform and applications aimed at fostering seamless connections between patients, clinicians, and caregivers throughout the entire care journey, turning "what if" scenarios into actionable "we can" solutions. By reimagining the potential within the healthcare sector, Tendo establishes itself as a software company committed to delivering exceptional healthcare experiences, enhancing clinical outcomes, and boosting efficiency for all participants involved. In our quest to unify the fragmented and intricate healthcare landscape, we see a significant opportunity to promote a healthier, interconnected world where the processes of seeking, delivering, and managing care are streamlined and effortless. Drawing on decades of expertise in software development, healthcare, and related fields, Tendo employs a unique methodology, with our applications designed to integrate powerful enterprise-level workflows, extensive application functionalities, and intuitive consumer experiences. Additionally, we are developing a cloud-native platform that is not only open and scalable but also highly adaptable, ensuring it meets the diverse requirements of the healthcare ecosystem. We believe that by empowering every individual engaged in the care continuum, we can create a more cohesive and integrated healthcare environment that benefits everyone involved. This commitment to innovation and collaboration is at the heart of our mission as we strive to reshape the future of healthcare.

Prodoc AI leverages AI to automate and optimize patient engagement for healthcare providers, offering personalized, always-on communication across multiple channels. The platform's advanced chatbots and voice agents handle tasks like appointment scheduling, patient inquiries, and follow-up communications, improving overall efficiency and patient retention. By integrating seamlessly with existing healthcare systems, Prodoc AI helps reduce time spent on manual tasks, enhance patient experiences, and drive better healthcare outcomes. With multilingual support and robust analytics, Prodoc AI is an essential tool for modernizing patient interaction strategies.

Our state-of-the-art platform for contactless care management and patient engagement provides individuals with their digital health key™, enabling effortless access to healthcare services at their convenience. Through MyCarePlan, patients can easily obtain essential care, and our care management capabilities are smoothly incorporated into your electronic health records. The groundbreaking resources from Qure4u empower a multitude of healthcare organizations across the nation to adopt socially distanced workflows, promoting safe interactions and care delivery. We comprehensively address how healthcare providers can virtually and remotely engage with patients in real-time, all while lowering the costs related to healthcare services. At the heart of Qure4u’s achievements in virtual care is a dedication to improving convenience and accessibility through customized solutions that cater to various facets of the virtual care landscape. Our ultimate goal is to revolutionize patient engagement and streamline the healthcare experience for all stakeholders, ensuring that both patients and providers benefit from enhanced interactions. By prioritizing innovative technology, we aim to create a future where healthcare is not only more accessible but also more efficient.

Accelerate payment procedures while reducing administrative burdens. With a network of over 8,000 payer connections and partnerships with more than 650 practice management providers, our claims management solutions significantly decrease the number of pending claims and lessen the reliance on manual processes. Claims for a wide range of services, such as professional, institutional, dental, and workers' compensation, can be sent efficiently and accurately, ensuring timely reimbursements. Address the changing landscape of healthcare consumerism by providing a seamless and transparent financial experience for patients. Our tools for patient engagement help facilitate informed conversations about eligibility and financial responsibilities, while also minimizing barriers that could negatively impact patient outcomes, ultimately enhancing the overall healthcare experience. By improving transparency and communication, we contribute to a more patient-centered approach in the healthcare industry.

Transform your business into a leader in conversation by adopting comprehensive cloud messaging solutions that eliminate the necessity for a call center. Provide your customers with round-the-clock support through an interactive portal that allows engagement with your services at any time. By integrating secure transactional messaging, you create enriched and dynamic user experiences while ensuring strict data privacy, which helps guide users towards effective solutions. Employ a full-stack platform that seamlessly integrates automation, conversational analytics, agent escalations, and self-service features. By mastering AI deployment, you can incorporate conversational elements into your brand, significantly boosting customer satisfaction through outstanding user experiences. Wave goodbye to ineffective AI trials and projects that yield no results—Pypestream clients enjoy impressive returns on their investments. This strategy not only encourages innovation but also showcases clear business advantages. Given the staffing hurdles brought on by the pandemic, consider utilizing Pypestream's COVID-19 customer care starter packs to enhance your operations and support systems. Embracing this advanced technology can lead to a more resilient and adaptable customer service model, ultimately reshaping the way businesses interact with their clients. In this rapidly evolving landscape, staying ahead of customer expectations is more crucial than ever.

Our engagement platform for workflow is thoughtfully crafted to enable healthcare providers to simplify communication and boost interaction, thereby enhancing the overall healthcare journey for patients, their families, and the staff involved. By equipping your team with the essential resources, reaching out to patients and their support networks becomes a seamless endeavor. This automation significantly decreases the demand for manual communication, allowing your teams to focus more on their core objective: delivering outstanding care to residents and patients. It's vital to be prepared for unforeseen challenges, and an effective communication strategy, along with the appropriate tools, is key to navigating these situations. Automated Care Messaging is an adaptable communication platform that easily integrates with your existing systems and aligns with your unique usage trends. Endorsed by PointClickCare and compatible with any EHR, our intuitive solution simplifies interactions with residents, families, and staff, turning them into a more streamlined and effective process. This novel method not only enhances operational efficiency but also strengthens the bonds within your care team, ultimately resulting in better patient outcomes and satisfaction. In this way, your organization can thrive even in the face of challenges, ensuring that care remains at the forefront of your mission.

FollowMyHealth® serves as a forward-thinking, mobile-focused platform for patient engagement, tailored to meet the needs of healthcare providers, hospitals, and health systems striving to improve the health of their patient populations and elevate the quality of care delivered. This platform accommodates both outpatient and inpatient environments, offering a flexible engagement solution that enables organizations to effectively adapt to the evolving healthcare landscape by reshaping the interactions between clinicians and their patients. We assert that the cornerstone of successful engagement in both ambulatory and hospital contexts is to cultivate an atmosphere in which patients are encouraged to actively participate in their care using familiar technology. Leveraging Veradigm technology, we promote timely and impactful discussions, ensuring that patients become vital contributors to their healthcare journeys rather than mere recipients. Our clients benefit from a wide array of tools that deliver tailored content at each stage of the care continuum, precisely when it is needed, thereby significantly enhancing the patient experience. By emphasizing the importance of patient involvement, we strive to foster a more cooperative healthcare environment that ultimately benefits all stakeholders. In doing so, we hope to redefine the patient-provider relationship, paving the way for a future where shared decision-making becomes the norm in healthcare.

Reduce costs and improve patient outcomes with the all-encompassing MedBridge Digital Patient Engagement Suite. Enhance the triage process and optimize care delivery to manage your patient population efficiently while keeping treatment expenses low. Boost healthcare accessibility through the use of virtual triage and patient evaluations. Improve patient management with virtual consultations that cater to individual needs. Encourage positive long-term results by maintaining patient engagement after discharge. Manage your patients' treatment plans throughout their entire healthcare experience, ensuring seamless continuity and effectiveness. This cohesive strategy not only streamlines operations but also strengthens communication between healthcare providers and patients, ultimately leading to a more effective care environment. By leveraging technology, healthcare systems can achieve enhanced collaboration and improved patient satisfaction.

The Patient Pathway App acts as an all-encompassing solution for healthcare organizations, significantly improving the patient journey, care pathways, and the overall experience for patients. It is specifically designed to provide essential information directly to patients, which in turn enhances brand reputation while allowing individuals to track their progress at a reduced expense. The app comes equipped with a powerful management console, a flexible timeline, and customizable branding options, giving healthcare providers the ability to create a personalized experience. Emphasizing patient education and engagement, the platform builds confidence and effectively promotes health initiatives. By increasing awareness of critical health issues like drug addiction and diabetes management, the app motivates users to make proactive lifestyle changes. Furthermore, it includes features that allow patients to share feedback through surveys and questions, which fosters ongoing improvements in service delivery. With immediate access to vital information, patient demands can be minimized, leading to enhanced quality of care and service efficiency. This forward-thinking approach not only elevates patient satisfaction but also aids healthcare providers in cultivating healthier communities, ultimately benefiting everyone involved. By integrating technology with patient care, the app stands out as a pivotal tool in modern healthcare management.

5thPort serves as a digital platform for eConsent, patient engagement, and education, suitable for use in individual practices, hospitals, healthcare systems, and clinical research environments. By employing high-quality, prescriptive media along with the teach-back method, it effectively informs patients and caregivers about their diagnoses, treatment plans, and the associated risks and benefits. The platform's digital eConsent feature promotes meaningful dialogues between patients and healthcare providers after patients have been thoroughly educated. Implementing 5thPort can lead to the following benefits: it can save practitioners 15 to 20 minutes per consultation without requiring extra effort, improve the overall patient experience, alleviate anxiety on appointment days, foster active patient participation in healthcare discussions, and help decrease nurse burnout. With these advantages, 5thPort not only enhances the quality of care but also supports healthcare professionals in managing their workload more effectively.

Sentact provides cutting-edge digital rounding solutions that encompass the entire organization, allowing healthcare facilities to create safer environments, increase patient involvement, and raise the quality of care delivered. Our leading-edge platform significantly enhances satisfaction rates for both patients and caregivers by presenting a wide range of tools tailored to refine rounding procedures, improve the overall patient journey, facilitate immediate feedback, and produce detailed reports throughout the institution. By equipping health systems to adeptly handle patient engagement, Sentact not only enhances patient outcomes but also contributes to cost reductions and increased reimbursements, fostering a more efficient healthcare landscape. Additionally, our solutions empower hospitals to excel in their commitment to delivering outstanding care while upholding financial accountability. In this way, we help healthcare providers navigate the complexities of modern patient care with confidence and efficiency.

Increase clinic efficiency by refining outpatient procedures and encouraging active patient participation. Restore patients' confidence in their safety by effectively outlining what they can expect during their appointments and the necessary preparation steps. Establish a pre-screening protocol for COVID-19 that allows patients to update their information and complete required forms prior to their arrival, streamlining the process. Give patients the ability to manage their check-in via text or email, enhancing convenience. Improve patient flow by minimizing manual transitions, which will ensure coordinated care. Moreover, target both administrative and clinical inefficiencies to guarantee that patients and staff are positioned effectively, leading to a significantly enhanced overall healthcare experience that fosters trust and satisfaction. This comprehensive approach not only benefits the patients but also creates a more productive environment for healthcare professionals.

Zebra Doctor enables convenient online appointment booking while enhancing patient intake processes and managing digital reputations to ensure a superior patient experience. Our services span the entire healthcare sector, encompassing everything from Primary and Dental Care to Medical Spas and more. We specialize in various key areas, including telemedicine, patient acquisition, mobile applications, digital reputation management, the digital front door, EHR systems, and customized QR code forms. Our commitment lies with Practices, Patients, and Processes as we serve as a comprehensive healthcare solution provider dedicated to ongoing improvement. By fostering closer connections between doctors and patients, we have transformed the overall patient experience. With features such as effortless and instant communication, seamless televisits, real-time online scheduling, secure chat, and timely reminders via email and text, we aim to make healthcare more accessible and efficient for everyone involved. This innovative approach not only enhances service delivery but also prioritizes patient satisfaction.

We provide innovative solutions and expert insights aimed at strengthening your relationships with customers and employees alike. Our conversational platform effortlessly merges human engagement with artificial intelligence, ensuring that both customers and team members can connect anytime and anywhere. This advanced virtual agent, which features chatbot functionalities, live chat, and conversational AI, is backed by our esteemed orchestration platform, allowing you to offer consistent, accurate, tailored, and seamless omnichannel experiences on a grand scale. By collaborating with organizations around the world, we strive to improve interactions among customers, employees, and contact centers while also reducing support costs and enhancing revenue. Our virtual agents and chatbots are currently involved in over 80 million conversations each year, and this number continues to grow. With nearly two decades of experience in delivering effective self-service solutions, the Neutrino release of V-Person combines conversational AI with orchestration tools, setting your business up for long-term success. This approach guarantees that as technology advances, your strategies for engagement will remain proactive and effective. Ultimately, our solutions not only streamline communications but also empower your workforce to thrive in a competitive landscape.

We partner with a wide array of healthcare organizations across the country to provide innovative patient engagement solutions that enhance revenue while ensuring exceptional patient-centered care in the medical field. Sequence Health delivers an intuitive, HIPAA-compliant Telehealth platform that enables patients to connect with ease through a single click. This sophisticated system allows both new and existing patients to either request a Telehealth appointment or have your office facilitate the scheduling. Once the appointment is confirmed, patients receive a secure email, and the details are conveniently uploaded to their patient portal, promoting online interaction with healthcare providers. Furthermore, to ensure that patients stay informed, appointment reminders are sent through secure emails, encrypted text messages, and recorded phone calls, which helps guarantee they never miss their appointments and feel well-supported throughout their healthcare experience. By adopting this holistic strategy, not only is patient satisfaction significantly improved, but it also optimizes administrative workflows for healthcare professionals, making their practices more efficient and effective. Through our collaboration, we aim to elevate the standard of care while driving financial success for healthcare organizations.

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Every day, numerous people visit hospitals or clinics, all sharing a common objective: to improve their overall quality of life. Yet, it has been a longstanding issue that few healthcare professionals actively track the long-term effects of treatment once patients leave their care. At Heartbeat, we believe that fostering follow-up communication between healthcare providers and patients results in significant benefits for both parties. Clinicians are able to gather valuable information regarding which treatments are most effective, while patients often enjoy better health outcomes and potentially longer lives when they are engaged in their own care processes. Patient-Reported Outcome Measures (PROMs) are structured and validated questionnaires that patients complete to evaluate their functional well-being and general health condition. Essentially, these measures enable patients to relay crucial information to their healthcare providers about the success of particular surgeries, medications, or treatments they have undergone, thus enhancing the overall healthcare experience for everyone involved. This continuous feedback mechanism is essential not only for improving treatment strategies but also for ensuring that patient perspectives play a crucial role in shaping medical decisions. Moreover, by incorporating these insights, the healthcare system can evolve to become more patient-centric and responsive to individual needs.

Empowering patients to take charge of their healthcare requirements and connect with the most appropriate services is our primary goal. Our strategy not only helps healthcare providers and systems attract new patients but also enhances the satisfaction and retention of existing ones by creating a more consumer-centric experience. This focus on engagement ultimately contributes to better health outcomes and patient involvement while optimizing workflows and enhancing overall operational efficiency. Furthermore, we assist health plans and payers by equipping their members with self-service tools for symptom evaluation, triage, and clear direction to discover the most suitable, convenient, and cost-efficient in-network care solutions. We partner with organizations in the fields of digital health, healthcare innovation, and healthcare SaaS to enhance their digital health services with clinically-validated AI chat solutions, ensuring that patients receive prompt and precise support in managing their health. By harnessing technology and establishing strategic partnerships, we strive to revolutionize the accessibility and delivery of healthcare services, ultimately aiming for a system that is more responsive to patient needs. This holistic approach not only benefits patients but also strengthens the overall healthcare ecosystem.

Reduce instances of missed appointments and improve compliance with care plans by utilizing in-app forms, sending timely reminders, providing transportation support, facilitating supply orders, and monitoring care plans. Encourage teamwork in decision-making by ensuring secure communication and information sharing among patients, caregivers, and a range of healthcare professionals. Leverage insights from detailed patient profiles to create personalized patient journeys that engage individuals in their own healthcare processes. Empower patients with the resources necessary to take charge of their health effectively. MazikCare provides a comprehensive suite of healthcare solutions designed to enhance business operations across the care continuum, allowing healthcare teams to focus more on patient treatment. By integrating and simplifying each patient record, MazikCare minimizes vendor complexity, enabling care providers to save both time and resources. Contact us today to arrange a demonstration and see how MazikCare’s healthcare cloud platform can significantly improve your organization's operational efficiency. Our committed team is enthusiastic about helping you enhance your patient care experience and achieve better health outcomes. We look forward to partnering with you on this transformative journey.

Sargas Pharmaceutical Adherence and Compliance (SPAC) International has developed an advanced Chronic Care Management Cloud® platform (CCM), along with its Drug Adherence®, Medication Therapy Monitoring® (MTM), and Mobile Oncology Medication Therapy Monitoring® solutions, to foster ongoing interaction between healthcare providers and patients from the beginning of treatment through its entirety. This integrated approach to treatment management not only aids patients in optimizing their health benefits and achieving the best possible results but also plays a significant role in reducing overall healthcare expenses. Furthermore, SPAC provides HIPAA Compliant and certified Chronic Care Management Physician, Patient, and Pharmacy Portals® that enable the instantaneous sharing of vital health information among different healthcare professionals, thereby ensuring a smooth flow of critical data necessary for effective treatments. Such technological innovations significantly improve the quality of care that patients receive, reinforcing the importance of collaboration in healthcare. Ultimately, this commitment to continuous engagement and information exchange sets a new standard for patient-centered care.

Enhance and expand your primary care practice with Anytime, which delivers satisfaction and value, ensuring effective healthcare resource distribution, allowing physicians to concentrate on patient care, and reducing overall ownership costs. Recognizing that every practice has its own distinct requirements, our solutions can be customized to align with your specific operational needs. Our cloud-based EHR system enables you to oversee all patient records seamlessly from any device, catering to various specialties. You can configure medical histories and encounter notes to suit your preferences. Additionally, our machine learning-driven templates assist in speeding up documentation with tailored recommendations. Other advantageous features include electronic prescriptions, patient reminders via SMS, WhatsApp, and email to minimize no-shows, Google Calendar integration, a self-service portal for patients, options for scheduling in-person or tele-consultations, and efficient management of inventory and billing. Ultimately, you can operate your practice with the professionalism it deserves while ensuring optimal patient care and business growth.

Epion’s platform for patient engagement incorporates various solutions for patient access, check-in, and telehealth, fostering smooth interactions with patients throughout every stage of their healthcare experience—before, during, and after their medical appointments. Patients now expect to receive care that actively connects with and involves them in their daily lives. To fulfill this expectation, healthcare organizations must adopt the right tools and automation strategies to improve engagement, boost satisfaction, and maximize return on investment. With a strong commitment to revolutionizing healthcare, Epion concentrates solely on developing cutting-edge digital access solutions that yield better clinical outcomes and financial performance. Acting as a trusted partner for healthcare providers, we support the advancement of your value-based care goals while delivering outstanding customer service and a wide array of resources. This unwavering devotion to quality is one of the driving factors behind the growing popularity of our platform among medical practices across the nation, including everything from small, individual offices to expansive health systems. By prioritizing enhancements to patient experiences and outcomes, Epion not only strengthens its role in the healthcare technology arena but also contributes to the overall improvement of health services and patient satisfaction globally.

Boost efficiency, enhance patient satisfaction, and achieve exceptional results with Playback Health's all-in-one clinical platform. Our system automates the registration process and simplifies post-visit communications, allowing you to conserve valuable time. With hands-free transcription of appointment discussions, you can ensure precise documentation. A single update keeps your entire care team in the loop. Our extensive range of clinical and patient care tools is designed for smooth integration. Maintain effective communication with our intuitive platform, customizable for providers, patients, or all stakeholders involved. Prioritizing security, our SOC 2 and HIPAA-compliant system employs data encryption to protect sensitive data. Playback AI focuses on strengthening the clinician-patient connection by offering the most competitive ambient medical documentation solutions, ultimately reducing costs and easing physicians' workloads. We are convinced that delivering genuinely personalized patient care depends on providing real-time access to medical records, which nurtures a more responsive healthcare setting. By refining these processes, we strive to cultivate a more efficient healthcare ecosystem where patient engagement is significantly enhanced, leading to better health outcomes for everyone involved.

WellAI for Healthcare Providers: A Leader in Integrated AI Solutions for Patient Engagement and Digital Front Door Efficiency with Improved Front Office Operations. Positioned as a top-tier platform leveraging AI and Natural Language Processing for patient interaction and access points, WellAI offers customizable, tech-driven services that integrate smoothly with front office functions, enhancing efficiency and enabling ongoing patient care in real-time. Reasons to Select WellAI’s Solutions: 1. The Digital Health Virtual Triage Assistant achieves an outstanding 83% accuracy rate, surpassing the performance of competitors’ symptom checkers, which generally fall between 50% and 77%. 2. Our offering incorporates built-in telehealth capabilities and seamlessly connects with current telehealth services, resulting in reduced costs and increased patient engagement. 3. WellAI not only provides configurable technology-driven services for patients but also automates various processes within healthcare front office operations, optimizing workflow. 4. The system is fully customizable to cater to the diverse needs of healthcare providers. 5. Compatibility with a broad array of EMR systems ensures flexibility in integration. 6. Healthcare professionals gain from real-time communication through text and email, enhancing the interactions between patients and providers. 7. This all-encompassing approach significantly boosts operational efficiency while simultaneously enhancing the overall patient experience, making it a compelling choice for providers aiming to improve their services. 8. By adopting WellAI’s solutions, healthcare providers can stay ahead in the rapidly evolving digital health landscape, positioning themselves as innovators in patient care.

Buzz has been thoughtfully created to cater to the specific requirements of healthcare practitioners. The Buzz Medical Messenger is equipped with a diverse range of features designed to greatly improve communication effectiveness. Users can create a secure and dependable network of healthcare personnel and staff essential to their daily functions. It facilitates the formation of groups and teams that mirror existing workflows, promoting a smooth and efficient information exchange. Additionally, Buzz integrates contextual communication within discussions, allowing users to obtain Lightning™ fast answers from Skyscape's vast array of trusted medical resources, relied upon by over a million healthcare experts. With a solid track record in various settings, including medical clinics, hospitals, home health, and physical therapy, Buzz is particularly adept at assisting agencies during care transitions. Feedback from users emphasizes enhancements in patient experiences and provider satisfaction, coupled with a marked reduction in hospital readmission rates. By significantly streamlining communication and encouraging collaboration among healthcare professionals, this groundbreaking tool ultimately enhances the quality of patient care. Its ability to connect disparate healthcare entities further solidifies its role as an indispensable resource in modern medical environments.

Benchmark PM revolutionizes patient engagement by addressing every phase from the initial intake process to the final appointment. Its standout features encompass efficient patient onboarding, easy appointment scheduling, tailored reminders, detailed reporting, and intuitive dashboards. On the billing front, Benchmark PM facilitates integrated claims management, a seamless connection to a clearinghouse, electronic billing, verification of insurance, and a flexible payment portal, which altogether streamlines the billing process. Benchmark Solutions provides an all-encompassing management system for healthcare practices, combining Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. This comprehensive electronic toolkit enhances daily operations, increases revenue, and improves the overall patient experience. Each part of the Benchmark Solutions suite is modular, allowing for straightforward integration with your current systems. By utilizing Benchmark Solutions, healthcare providers can concentrate on delivering exceptional care while we manage the operational and administrative tasks, thereby ensuring that your practice operates efficiently and effectively. Moreover, this approach not only improves workflow but also fosters a better environment for both patients and staff.

SPARK® elevates your service capabilities by offering complimentary WiFi, entertainment, and engagement solutions designed to create an outstanding customer experience. Our comprehensive suite of solutions is specifically tailored to meet the needs of the healthcare sector. Whether you aim to enhance patient satisfaction and wellbeing, enable patients to manage their healthcare journeys more effectively, or improve operational efficiencies, we invite you to utilize our Healthcare Solution Finder. The managed service from WiFi SPARK helps organizations develop a customized user experience while optimizing the customer journey. You have the freedom to modify the user experience, from the initial registration and login processes to fine-tuning the journey with various content filtering and reporting capabilities. Moreover, this service is backed by a robust infrastructure and equipment, providing you with numerous options to suit your requirements. By implementing these innovative solutions, your organization can greatly enhance the overall experience for both patients and staff, fostering a more positive environment for all involved. Ultimately, SPARK® is dedicated to transforming the healthcare experience through technology and personalized service.

Elevate consumer expectations in healthcare by driving significant growth and loyalty. Press Ganey's innovative Consumer Experience technology is poised to revolutionize how healthcare organizations approach patient acquisition, retention, and reputation management. The recent integration of SPH Analytics (SPH), a leader in enhancing member experiences within the health insurance industry, represents a transformative step for Press Ganey. By merging its top-tier patient experience data with SPH's extensive member insights, Press Ganey is dedicated to fostering a comprehensive understanding of the interactions between providers and payers, ultimately enhancing healthcare results. You will have the unwavering support of your dedicated Press Ganey success team throughout every step of this journey. Our steadfast commitment to investing in cutting-edge technology and exceptional talent guarantees that our clients will continue to excel in the healthcare sector, ready to tackle upcoming challenges with confidence. As we collaborate, we can create a more cohesive and responsive healthcare landscape that benefits everyone involved. Together, we will shape the future of healthcare for the better.

GoMo Health specializes in patient engagement solutions that are grounded in behavioral and cognitive science, with the goal of assisting organizations in reducing costs. Our approach is centered on delivering impactful outcomes through the development of customized, scalable, and user-friendly programs that are economical and easy to adopt. By employing our evidence-backed BehavioralRx® framework for lifestyle changes, we take a holistic view of individuals—addressing their psychosocial, emotional, and physical aspects—to promote better self-management and more informed decision-making. Our offerings have gained recognition and are widely implemented by leading providers, health plans, employers, pharmaceutical firms, medical device creators, and entities in the consumer health and wellness industry, serving a wide range of audiences in the healthcare and life sciences sectors. This comprehensive strategy aims not only to improve overall health but also to cultivate a more engaged and proactive patient community. Ultimately, our commitment is to empower individuals towards healthier lifestyles and greater involvement in their own care processes.

RingRx provides independent medical practices, hospitals, and therapists with effective communication solutions that are both high-quality and compliant with HIPAA standards. Clients benefit from our integrated communication systems that keep patients informed throughout their healthcare experience. The RingRx Platform is a comprehensive, cloud-based VoIP communication solution tailored for today’s healthcare settings. This platform includes a variety of customizable features, such as a mobile app for reliable call management, voicemails that can be accessed from any location, a desktop application that meets HIPAA requirements, and high-performance desk phones. Unlike other providers that cobble together disparate features without fully grasping healthcare's unique needs, RingRx focuses specifically on the communication demands of the medical field. The platform’s integration and customization options are designed to facilitate seamless connections with patients both inside and outside of the practice. Initiating service with RingRx is a swift process, enabling practices to become operational in less than a day. Additionally, our transparent pricing model ensures that providers can easily choose the necessary features without facing unexpected charges or upsells, allowing for a hassle-free onboarding experience. This commitment to simplicity and efficiency further enhances the overall user experience for healthcare professionals and their patients.

Quiq serves as a customer engagement solution that facilitates tailored interactions through SMS/Text messaging, Apple Business Chat, and Google's Business Messages. With Quiq's Conversational Engagement Platform, you have the ability to design engaging conversational experiences that resonate with your customers. The platform allows for the seamless orchestration of interactions involving both automated bots and live agents. Conversations can be initiated through a mix of native Quiq chatbots, bots from third-party frameworks, and human representatives, ensuring flexibility in communication. This versatility enhances customer satisfaction by providing multiple channels for interaction.

We are always enthusiastic about improving our software and welcome any feedback you might have. If you have insights to share, please take advantage of our "Raise a Ticket" feature. Our training team is not only well-versed in MediOffice but also possesses considerable experience in the healthcare industry, enabling them to provide outstanding training for you and your staff. With our extensive knowledge, resources, and tools at your disposal, we can ensure a smooth migration of your existing patient data and clinical records from different management systems to MediOffice. To truly capitalize on your investment in MediOffice, it's essential that all team members undergo comprehensive training. If you're looking to enhance your practice or feel that your current practice management software isn't meeting your needs, we are here to help you transition seamlessly to MediOffice. Our dedication to your success goes beyond merely offering software; we are committed to supporting your practice’s growth with the optimal training and guidance necessary for thriving in today’s healthcare environment. Together, we can create a foundation for lasting success.

We are entering a pivotal era in how we engage with patients. Experience Upfront’s state-of-the-art platform, meticulously crafted to develop personalized healthcare paths that cultivate patient loyalty while ensuring that each individual enjoys the highest standard of care. By tailoring every interaction, healthcare providers can build lasting loyalty among their patients. Many people feel neglected within a flawed healthcare system, leading to difficulties not only for patients but also for healthcare organizations. Now is the moment to abandon outdated practices and reconsider your approach to patient engagement. A deeper understanding of patients can facilitate easier access to essential care, all made possible with Upfront. Upfront strives to move beyond the antiquated "one-size-fits-all" approach to patient engagement. Our groundbreaking platform tackles the challenge of technological chaos by providing proactive, clear, and highly personalized communication through multiple channels, thus empowering patients to take charge of their health. In the end, patients represent the most valuable yet underutilized resource in healthcare. By focusing on enhancing engagement, we can unlock their potential to improve both health outcomes and overall operational effectiveness, leading to a more efficient healthcare system for all. With these advancements, the future of patient care looks promising and profoundly different.

P360's ZING engagement suite serves as a cutting-edge omnichannel marketing platform designed to enhance the connections between pharmaceutical companies and healthcare professionals. Recognizing the evolving needs of the pharmaceutical industry, ZING provides a comprehensive solution that includes compliant text messaging, voice and video communication, and AI-enhanced analytics for optimal engagement. Notably, a significant 82% of healthcare professionals surveyed indicated a preference for communicating via text messaging with representatives over other methods, with text messages boasting an astounding average open rate of 98%, which is substantially higher than the typical 20-30% open rate associated with emails. The suite features integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, ensuring seamless and compliant communication channels. Furthermore, the platform leverages EdenHelp-powered generative AI to improve data analysis, producing actionable insights and automating routine tasks to boost productivity. By offering a variety of features, ZING not only simplifies communication but also equips healthcare professionals with timely information, ultimately enhancing their decision-making capabilities and efficiency in patient care. This makes ZING an essential tool for navigating the complexities of modern healthcare communications.

B2Chat is an innovative online platform aimed at elevating customer service for businesses by streamlining the chat interaction process. This application enables users to efficiently connect with customers through multiple agents, all managed from one central location. By integrating chats from various messaging services like Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp, B2Chat allows businesses to handle all customer communications fluidly and effectively. Take advantage of the chance to turn every customer interaction into a potential sale by simplifying your communication pathways, which eliminates the need to log into each service separately. Improve your team's response time with ready-to-use messages, helping both your staff and customers save precious time. Furthermore, the platform provides comprehensive reports on team performance, facilitating the analysis of critical data and empowering you to make strategic decisions that enhance your business outcomes. This holistic strategy not only boosts customer satisfaction but also fosters growth and success for your organization, paving the way for a more efficient operational model in the long run. By adopting B2Chat, businesses can ensure they remain competitive in an ever-evolving market.

bluePatient, created by blueBriX, stands out as an innovative tool designed to enhance patient engagement and streamline communication within the healthcare sector. This user-friendly platform empowers individuals to take control of their health journeys by providing personalized educational resources, reminders for appointments, and secure messaging capabilities. As a result, patients are kept informed and can maintain an ongoing dialogue with their healthcare teams. The adoption of bluePatient allows healthcare providers to strengthen their connections with patients, leading to higher satisfaction levels, improved health outcomes, and a more effective care delivery process. Additionally, the platform's extensive features foster a collaborative healthcare environment that benefits both patients and healthcare professionals, ultimately enriching the overall experience for everyone involved. Notably, the emphasis on patient empowerment and communication is pivotal in creating a more responsive and supportive healthcare system.

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platform™ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrock™, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

OneChat is a holistic customer support platform that enables businesses to embed the tool within their websites to provide immediate assistance to their clients. It includes a Shared Inbox that aggregates all communications into one streamlined interface for efficient management. Interactive Chatbots enhance engagement, allowing companies to interact with prospective customers in a fluid and effective manner. This adaptable tool supports connections across numerous channels, such as websites, WhatsApp, Slack, Facebook Messenger, email, APIs, and beyond. All of these capabilities come at an affordable price of just $27 monthly. For any questions or support, users are encouraged to utilize the chat support feature available on our website. This functionality allows for customer interactions across various platforms without the hassle of switching between applications. Furthermore, users can save commonly asked questions as template responses to expedite conversations. The shared inbox also promotes better internal communication among team members regarding ongoing discussions or queries. By leveraging OneChat, businesses can proficiently oversee customer interactions and team collaborations within a single, cohesive platform. This ultimately fosters an environment where both customer service excellence and effective teamwork can thrive without unnecessary barriers, enhancing overall productivity.

Solv serves as an innovative platform for virtual care, patient scheduling, and engagement, effectively enhancing patient satisfaction and boosting visit numbers. This digital solution empowers healthcare providers to deliver accessible and convenient services to their patients. Key features include online self-scheduling, digital registration for insurance processing and electronic consent, as well as online payment options. Additionally, it supports video telemedicine, automated waitlist management, and secure chat functionalities. The platform also facilitates feedback collection, reputation management, and strategies for acquiring new patients, while fostering loyalty through a dedicated portal for returning patients. With three tailored solutions aimed at elevating the patient experience, Solv includes the Solv Patient Experience Operating System, Solv Telemed, and the Solv App for Patients, each designed to engage users and optimize healthcare interactions. Overall, Solv is committed to transforming the patient journey and streamlining the healthcare process.

Enhancing customer interactions through the integration of Conversational AI, Natural Language Processing (NLP), and Robotic Process Automation (RPA) can significantly elevate customer satisfaction while increasing agent efficiency. By implementing an omnichannel, AI-driven intelligent virtual assistant (IVA), businesses can streamline customer engagement and encourage greater self-service and automation across diverse platforms such as IVR, web, and mobile. The U-Self Serve feature effectively redirects routine queries away from expensive human agents by leveraging Conversational AI capabilities. To further bolster customer trust and reduce the risk of fraud in contact centers, it is essential to implement seamless and continuous agent verification using voiceprints. Additionally, consistently monitoring agent identification throughout their shifts and providing real-time alerts to supervisors in case of any discrepancies is vital for maintaining security. Utilizing AI-powered, real-time call transcription not only aids in delivering in-call notifications and support but also automates the agent's after-call work (ACW) summaries and dispositions, resulting in improved agent productivity and a notable decrease in time spent on ACW tasks. Consequently, this streamlined method enhances the accuracy of records and cultivates a more efficient and effective service environment, ultimately leading to a more satisfying experience for customers. By embracing these advanced technologies, organizations can create a robust framework that promotes both customer engagement and operational excellence.

PatientBond revolutionizes patient interaction with healthcare providers by utilizing a cutting-edge psychographic segmentation model paired with advanced digital communication tactics that promote favorable consumer behaviors in healthcare. By customizing emails, SMS, Interactive Voice Response, and communications via apps or portals to align with each patient's unique motivations and communication preferences, PatientBond guarantees an individualized experience for every user. This innovative platform can operate autonomously or complement existing CRM, EMR, and practice management systems, offering organizations considerable adaptability. In addition, PatientBond empowers clients to enhance both their business metrics and clinical outcomes by increasing market share, elevating health results, and speeding up patient payment processes. This solution is particularly effective for improving any patient engagement strategy, skillfully combining exclusive healthcare consumer psychographics with specially designed digital engagement workflows. Ultimately, PatientBond not only improves communication pathways but also strengthens the bond between patients and providers, which contributes to a significant enhancement of the overall healthcare experience and satisfaction levels among patients. By fostering these relationships, PatientBond plays a crucial role in shaping the future of patient engagement in healthcare.

Get Well is revolutionizing the healthcare landscape with a focus on digital patient engagement and has more than 20 years of experience in creating personalized care solutions. By seamlessly blending effective communication techniques with scientific data, we provide cutting-edge technology that guides patients through every step of their healthcare experience. Our innovative tools deliver essential information right when patients need it, which not only improves health outcomes but also contributes to a more equitable healthcare environment for all stakeholders. Committed to engaging today’s healthcare consumers, Get Well offers customized support tailored to each stage of the care journey. Moreover, our digital engagement solutions are crafted to present timely, pertinent information while addressing the individual needs of every patient. This dedication to personalization not only strengthens the bond between patients and their healthcare providers but also ensures that each person’s experience is enriching and supportive, ultimately fostering a more compassionate healthcare system. In doing so, we aim to create an environment where patients feel valued and empowered in their care.

Optimize repetitive processes to allow teams to focus on meaningful tasks that boost employee satisfaction and enhance productivity. Shift from lengthy wait times to a continuous customer support system that aids agents in their daily responsibilities. Modernize outdated systems with cutting-edge, interactive, and proactive conversational AI that successfully turns interactions into positive results. Effortlessly switch between text, voice, email, and other channels to connect with customers via their preferred methods of communication. Our ready-to-deploy solutions facilitate the quick implementation of chatbots and voicebots in just hours, with no coding expertise required. With more than a decade of experience in crafting reliable solutions that utilize the forefront of conversational AI, our products are both flexible and customizable. You can choose to work with your own data or create bots using our specialized templates tailored for a variety of industries, including retail, banking, and healthcare. Monitor your bots' performance in real time using an intuitive dashboard that tracks interactions across all communication channels, ensuring ongoing enhancements and customer satisfaction. This comprehensive strategy not only boosts operational efficiency but also cultivates a more interactive and satisfying customer experience, ultimately leading to stronger brand loyalty.