CallTrackingMetrics
CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts.
Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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MedRight
MedRight is a cost-efficient, fully supported, and user-friendly EHR/eMAR solution designed for senior living communities such as Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs). Its adaptable configuration allows use in various settings, including treatment centers and facilities for individuals with developmental disabilities (IDDs). MedRight prioritizes patient safety and adheres to HIPAA compliance, making it a trusted choice across the nation. It encompasses a comprehensive array of features necessary for effective management of any senior living community, including but not limited to:
- Inventory Tracking
- e-Narcotic Logs
- eMAR
- Comprehensive Reporting
- Seizure and Behavior Tracking
- Incident Documentation
- Staff and Resident Management
- Care Plans and Assessments
- Community and Resident Calendars
- Vital Signs Tracking and Graphing
- e-Prescribing
- Refusal Log
- Notifications via Text/Email
- Document Management
- Alerts and Trends
- Pharmacy Integration
- Offline Functionality
- Standing Orders
- Family Communication via Email Blasts
- Family Portal Access
- Customized CRM
- Activities of Daily Living (ADL) Tracking
- Wound Management
- Staff Licensing and Training Oversight
- Key Performance Indicators (KPI) Dashboard
- Cloud-Based and Web Accessible
Our commitment to healthcare interoperability is reinforced through seamless integration with other healthcare providers via our API. Interested parties can schedule a demo or take advantage of MedRight's complimentary trial.
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eMenuCHOICE
eMenuCHOICE stands out as a cloud-based, award-winning Point-of-Sale solution designed specifically for senior living communities, enhancing staff productivity, boosting resident satisfaction, and streamlining billing processes, which significantly minimizes errors that can result in lost revenue. By utilizing eMenuCHOICE, communities can facilitate online ordering, manage reservation bookings, and coordinate scheduled order deliveries and pickups. Tailored exclusively for various types of care settings—such as assisted living, independent living, memory care, and skilled nursing—this application seamlessly integrates across all facilities within a community or campus. Furthermore, eMenuCHOICE accommodates a diverse array of dining experiences, even within a single location, offering options like restaurant-style service, pre-orders, fast casual dining, cafés, bistros, pubs, and extending its versatility to non-dining venues, including convenience stores, salons, and gift shops. This adaptability not only enhances the dining experience but also ensures that residents have a wide range of choices available to them.
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Caremerge
Caremerge provides electronic health record (EHR) and engagement tools tailored for senior living organizations. These innovative solutions enhance wellness and foster teamwork among residents, staff members, and families alike. By offering user-friendly options, we strive to elevate the standard of care and enrich the experiences shared between families and residents. Our commitment lies in a seamless client care approach that nurtures enduring relationships and leads to positive results in the community. It is through this dedication that we aim to transform the landscape of senior care for the better.
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