LexisNexis PatentAdvisor Reviews

DialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerID™, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.

senseIP is a revolutionary AI-based platform designed to simplify patent research, drafting, filing, and management. It empowers inventors—whether individuals, startups, or corporations—to file robust patents with ease and at a fraction of the cost of traditional legal services. Using AI trained on over 100 million patents, senseIP offers efficient prior art searches, error-free drafting, and quick filing, providing a seamless process from idea to intellectual property protection. With senseIP, inventors can complete the entire patent process for a flat fee, saving significant time and money.

AppColl® is a cloud-based solution tailored for managing intellectual property, serving a wide range of clients from solo practitioners to major Fortune 500 firms. By merging Invention Management with Patent Prosecution, our platform equips IP professionals with a detailed overview of their intellectual property and related processes, among other features. Established in 2009 by visionary tech entrepreneurs from Silicon Valley, AppColl® was created to improve the effectiveness of the intellectual property management workflow. The founders, who had backgrounds as engineers in the high-tech industry, understood the difficulties brought on by the protracted, intricate, and expensive nature of invention and patenting. Consequently, AppColl® was designed to directly address these challenges, leading to a suite of products that facilitate and enhance patent management, thereby allowing our clients to develop and file higher-quality patents in a more economical way. By focusing on user experience and operational efficiency, AppColl® is committed to continually evolving and meeting the diverse needs of its expansive customer base, ensuring they remain at the forefront of intellectual property management. Additionally, our dedication to innovation means we are always exploring new features and improvements to better serve our users.