
Key Features of Thinfinity Workspace 7.0:
- Utilizes Progressive Web App (PWA) technology to enhance user experience seamlessly.
- Combines Thinfinity VNC, VirtualUI, and z/Scope for unparalleled flexibility.
- Offers HTML5 terminal emulation compatible with DEC terminals, as well as TN 5220 and TN 3270 protocols.
- Includes comprehensive enterprise-grade audit logs to ensure robust security and compliance management.
- Employs a proprietary VNC protocol for effective real-time monitoring and troubleshooting.
ENHANCE USER EXPERIENCE
- Distribute essential applications, desktops, and files through a unified web portal.
- Simplify remote browser access for users, limiting them to only the necessary resources for their tasks.
STREAMLINE IT AND ELIMINATE VPNS
- Move away from traditional VPN setups and their associated complexities.
- Facilitate access from any device, including Chromebooks and mobile devices, with just a web browser—no setup required.
PROTECT YOUR BUSINESS SECURITY
- Utilize connections that are encrypted to enterprise-grade standards.
- Seamlessly integrate with both internal and external identity management systems.
- Implement two-factor or multi-factor authentication policies across all identity platforms, ensuring an additional layer of security for user access.
- This comprehensive approach not only enhances user experience but also strengthens overall system integrity, making it a vital tool for modern businesses.
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ScreenMeet
ScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
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LexisNexis Voice Biometrics
LexisNexis Voice Biometrics provides a remarkable authentication solution tailored for organizations and government bodies that frequently engage in numerous high-risk transactions, whether they occur remotely or through call centers. Similar to how a fingerprint works, a voice biometric or "voice print" recognizes individuals by examining the distinct sound characteristics, patterns, and rhythm of their voice. This service not only enhances security during remote, high-stakes transactions but also ensures a smooth experience for customers. By implementing LexisNexis® Voice Biometrics, organizations can bolster security measures, elevate customer satisfaction, and reduce the costs and risks associated with remote authentication methods. This advanced voice biometric authentication system, when paired with our identity verification solutions, offers a robust framework for secure enrollment and access for returning users in contact centers. As a result, businesses can achieve improved reliability in their transaction processes while embracing this innovative technology. Furthermore, the integration of such solutions paves the way for a more secure and efficient operational environment.
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LexID
LexisNexis utilizes a proprietary linking technology paired with its unique identifier, LexID®, to accurately resolve, match, and manage data pertaining to over 276 million consumer identities across the United States. This innovative linking and clustering method forms the backbone of various LexisNexis products designed for authentication, verification, and identity management. When a new record is obtained, LexisNexis assigns it a distinct LexID® that remains unlinked to personally identifiable information, such as social security numbers, ensuring privacy. Records that contain shared data elements are connected through LexisNexis® patented Scalable Automated Linking Technology, which facilitates the assignment of a consistent LexID. The identity profiles are continuously updated to reflect new records, maintaining the currency of the information. This ongoing refinement process results in an exceptionally accurate depiction that captures the evolution of identities over time, thereby significantly improving data reliability. Additionally, this meticulous approach allows LexisNexis to adapt to the dynamic nature of consumer identities, ensuring their products remain effective and trustworthy.
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