CivicPlus Social Media Archiving
CivicPlus Social Media Archiving stands out as one of the most trustworthy solutions for public entities aiming to effectively manage records compliance and mitigate risks. This innovative software seamlessly integrates with your social media platforms, enabling the real-time capture, preservation, and archiving of all content shared and interacted with by your organization. The archived data is securely stored in a user-friendly interface, making it easy to oversee your online communications while ensuring adherence to public records laws and regulations. By utilizing social media archiving, organizations can safeguard their communications, allowing for prompt responses to compliance inquiries and legal obligations. Furthermore, the software captures even deleted or modified posts and comments, providing a comprehensive record of all interactions. Users can replay recordings in their original context, and the authenticity of the content is guaranteed through the use of digital signatures, thus enhancing the integrity of the archived information. This approach not only streamlines compliance efforts but also fortifies public trust in the organization's transparency and accountability.
Learn more
Titan
Collaborating with Salesforce, Titan Forms and Apps revolutionize the industry by making the leading CRM globally available and user-friendly for everyone. With just a click and absolutely no coding involved, you can harness the power, speed, and flexibility of Salesforce Forms to streamline your business operations.
Reduce your time to market, eliminate the need for coding, and address any scenario using a unified platform. Our top-tier forms and applications for Salesforce are designed to serve various industries, and we are dedicated to crafting tailored solutions for challenging issues.
Easily create stunning web portals, sign documents, generate reports, distribute surveys, automate contracts, and fill out Salesforce forms, all in a matter of clicks—without requiring any coding expertise. Plus, our innovative AI assistant ensures you can expedite the process while minimizing mistakes.
We proudly stand as the sole product available that allows you to transmit and retrieve data from Salesforce in real-time, all without incurring additional development costs.
At Titan, our customers and partners drive our innovations. If you have a suggestion for a new feature, feel free to submit it through our Titan X Lab, and we will evaluate it for our development roadmap!
So, what’s holding you back? Take the next step and schedule a demo today to see how we can transform your processes!
Learn more
FOIAXpress
As the emphasis on open governance and transparency increases, agencies are actively searching for effective strategies to improve the tracking and handling of FOIA requests, with the goal of fostering better citizen engagement. FOIAXpress, recognized as the leading software for FOIA request tracking and management in North America, has significantly altered the landscape by equipping FOIA, Privacy, and Open Government personnel, as well as various departmental staff, with tools to reduce the time allocated to administrative tasks, thus decreasing both the time and expenses linked to processing requests. Utilizing the eCase adaptive case management platform, FOIAXpress delivers a holistic and integrated solution that enables government agencies to manage the entire lifecycle of requests and appeals, starting from the initial inquiry to the eventual delivery of documents, while also addressing archiving and deletion in compliance with established agency retention guidelines. This forward-thinking strategy not only simplifies operational processes but also strengthens accountability and responsiveness to public inquiries, ensuring that agencies can better meet the needs of the communities they serve. Ultimately, the combination of efficiency and transparency offered by FOIAXpress leads to a more engaged and informed citizenry.
Learn more
RequestPro
RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.
Learn more