What is LobbyStack?

LobbyStack is an open-source AI receptionist designed specifically for small businesses, streamlining the management of phone calls, SMS responses, appointment scheduling, cancellations, and rescheduling, while also taking messages and facilitating human representative transfers when required.

The platform allows business owners to manage everything from a centralized web dashboard, where they can customize the receptionist's functionalities, establish business hours, outline available services, handle phone numbers, and review the knowledge base along with call logs, transcripts, recordings, tasks, and customer interactions. By allowing integration of business-specific information, FAQs, guidelines, documents, and website content, the system can respond accurately to common inquiries.

LobbyStack is especially advantageous for local service-oriented and appointment-driven businesses such as clinics, salons, repair shops, consultants, agencies, and home service teams. Its versatility is enhanced by the option to be used as a hosted cloud solution or to be installed on local servers. Moreover, it positions itself as a strong alternative to competitors like Myaifrontdesk, Upfirst, Goodcall, and Phonely, delivering a well-rounded tool for efficient customer interaction management. Overall, LobbyStack not only improves operational efficiency but also enhances customer satisfaction by ensuring timely and accurate communication.

Pricing

Price Starts At:
$15/month
Price Overview:
Free: $0/mo | Includes all features, including 24/7 call answering, appointment booking, call summaries, call history, business knowledge answers, lead capture, call routing, email/SMS notifications, Google Calendar and Outlook support, and multilingual conversations. Usage includes 10 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 100 MB knowledge storage.

Pro: $15/mo | Includes all features with higher usage limits: 80 voice minutes, 20 outbound call attempts, 50 alert SMS segments, and 2 GB knowledge storage. Pro also supports pay-as-you-go usage for unlimited call volume.

Pro overages: $0.18 per additional voice minute | $0.02 per additional outbound call attempt | $0.02 per additional alert SMS segment.

Enterprise: Custom pricing | Includes all features with custom usage volume, multiple phone numbers, multi-location routing, custom fallback rules, advanced workflows, self-hosting implementation support, and deployment help.
Free Version:
Free Version available.

Integrations

All LobbyStack Integrations
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Screenshots and Video

Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch.

Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch.

Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch. Monitor calls as they come in with a real-time call log for your AI receptionist. Instantly see who called, what they asked for, when the call happened, and whether a booking or follow-up was captured, with recordings available as soon as the call ends. Open any call to see the full conversation unfold in real time. LobbyStack shows the caller details, call status, duration, transcript, recording, and event timeline, so your team can understand exactly what happened on every call without listening from the beginning. Customize how your AI receptionist represents your business in every conversation. Set the greeting, default language, fallback transfer number, and appointment rules, so LobbyStack answers calls exactly the way your team would. Teach your AI receptionist what your business offers, then let it guide callers to the right service. Add consultations, appointments, or custom services with descriptions your agent can use to answer questions, qualify callers, and book the right next step. Turn your business process into simple instructions your AI receptionist can follow on every call. Create rules for bookings, lead qualification, callbacks, pricing questions, urgent requests, or any workflow, so LobbyStack knows exactly what to ask, what to capture, and when to take action.

Company Facts

Company Name:
LobbyStack
Date Founded:
2025
Company Location:
Canada
Company Website:
lobbystack.com
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Product Details

Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English
French

LobbyStack Categories and Features

AI Receptionists