What is LoyaltyTrac?

Leading automotive brands such as GM, Ford, and Nissan have acknowledged the considerable advantages of developing a national loyalty program tailored to their specific offerings. This strategy is based on the premise that nurturing enduring connections with customers can result in repeated vehicle purchases as time goes on. Although these original equipment manufacturer (OEM) loyalty initiatives are successful at building brand loyalty, they frequently do not extend their effectiveness to local dealerships. In addition, while captive financing solutions provide easier access to new vehicles for customers, the implementation of a dedicated service department could significantly improve customer retention rates. Adopting a captive service strategy stands out as one of the most profitable tactics in today’s automotive retail landscape. By integrating customers into a membership program linked to your service department, you can guarantee a steady stream of business. This type of membership encourages clients to depend on your services and solidifies your dealership as their go-to option for future car purchases and regular maintenance. Therefore, it is essential to create an engaging and streamlined customer experience to ensure sustained success in the competitive automotive industry. Moreover, cultivating such loyalty not only benefits the dealership but also enhances customer satisfaction, fostering a positive feedback loop that can drive further sales and service opportunities.

Integrations

No integrations listed.

Screenshots and Video

LoyaltyTrac Screenshot 1

Company Facts

Company Name:
Performance Loyalty Group
Date Founded:
2002
Company Location:
United States
Company Website:
performanceloyaltygroup.com/dealership-loyalty-rewards-program-dealer-loyalty-program/

Product Details

Deployment
SaaS
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

LoyaltyTrac Categories and Features

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management