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What is LumenVox?

Voice recognition and authentication powered by artificial intelligence can revolutionize how customers interact with businesses. For two decades, we have focused on fostering successful partnerships through effective collaboration. Our relentless curiosity fuels our drive to innovate for the next twenty years. With our adaptable speech-enabling technology, you can design a solution tailored to your customers' diverse needs, ensuring reliability and cost-effectiveness. We excel at one essential task: integrating speech capabilities into your applications. Experience exceptional voice automation and seamless interactions. LumenVox ASR/TTS is versatile enough to handle both straightforward commands and intricate inquiries, enhancing efficiency for everyone involved. You can say goodbye to redundancy in communication. Our solution offers unparalleled flexibility in functionality, deployment options, and revenue generation. If you can envision it, LumenVox can assist in bringing it to life. Our user-friendly technology and comprehensive toolsets streamline the process, significantly cutting down the time from development to implementation, and ensuring a smooth transition for your projects.

Pricing

Price Overview:
Contact us

Integrations

Offers API?:
Yes, LumenVox provides an API

Screenshots and Video

Company Facts

Company Name:
LumenVox
Date Founded:
2001
Company Location:
United States
Company Website:
www.lumenvox.com/
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Product Details

Deployment
SaaS
Windows
Linux
On-Prem
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
Danish
Dutch
English
French
German
Icelandic
Italian
Japanese
Korean
Polish
Portuguese
Romanian
Russian
Spanish
Swedish
Turkish
Welsh
View All

LumenVox Categories and Features

Transcription Software

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Speech Recognition Software

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

More LumenVox Categories

  • Reviewer Name: Mick T.
    Position: Application System Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Why LumenVox is ranked as the best game changer for converting speech to text !

    Date: Apr 07 2023
    Summary

    No need to train to be LumenVox user! It's very easy to use and it will help you improve the audio to text transcription with good accuracy.

    Positive

    I like how LumenVox has made it easier to transcribe speech into specific information.
    It’s price is so reasonable thus making to be affordable to more users.

    Negative

    LumenVox has allowed us to be more productive and efficient nothing that I dislike towards it!

    Read More...
  • Reviewer Name: June J. I.
    Position: It Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Accurate and reliable voice recognition system

    Date: Apr 04 2023
    Summary

    The speech recognition accuracy is one of the best I've ever tested. I had no problem customizing the voice commands and the platform was able to recognize them without fail. In addition, the customer service was excellent and I always received a quick response to my questions and concerns.

    Positive

    It is excellent and very easy to use. One of the features that I liked the most was its ability to recognize different languages and dialects, which makes it very useful to operate internationally. I can highlight the following features, it has easy integration with other applications and systems, voice recognition is accurate and reliable, the
    Customizing keywords and voice commands is easy, understands a wide range of languages and dialects available.

    Negative

    I have not really found anything negative, we are very satisfied with the results.

    Read More...
  • Reviewer Name: Itai W.
    Position: Senior software engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My user experience with LumenVox in the year 2023!

    Date: Apr 06 2023
    Summary

    It has helped us get any required speech recognition.
    Also i like it’s fantastic accuracy and how pocket friendly it is!

    Positive

    I like how it is a fantastic speech recognition platform that recognizes the speech exactly how we need it!

    Negative

    There is not even a single thing to dislike towards LumenVox everything is great with it!

    Read More...
  • Reviewer Name: John D.
    Position: Site Supervisor Assistant
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My short review towards LumenVox!

    Date: Apr 08 2023
    Summary

    I use LumenVox for creating sales pitch and its automated speech recognizer has helped me catch my voice notes and prepare various pitch such as sales, conduction and calling pitch.
    Very pocket friendly and easy to maintain.

    Positive

    I like how LumenVox is accurate and how its accuracy is unbeatable.
    Its voice tone features and clarity in the text to speech. Features are very amazing.
    Also it has amazing customer support.
    Very pocket friendly and easy to maintain!

    Negative

    At the moment i don’t have any dislike about how LumenVox performance and functionalities are, it is the best!

    Read More...
  • Reviewer Name: Calvin A. S.
    Position: Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable speech recognition to improve customer interaction

    Date: Mar 31 2023
    Summary

    The platform is highly reliable and easy to integrate into existing systems. Voice recognition technology has significantly improved the quality of our customer interactions and has led to increased customer satisfaction and loyalty. Although it can be expensive, the long-term benefits are significant.

    Positive

    This speech recognition platform is exceptionally reliable. We have been using LumenVox for several months now and have not experienced any major issues with speech recognition. Also, the integration with our existing system was seamless, making setup quick and easy. LumenVox technology has significantly improved interaction with our customers, leading to better customer satisfaction and loyalty.

    Negative

    Cost can be an obstacle for some businesses. Also, despite the high accuracy of speech recognition, there are still times when customers have trouble being understood.

    Read More...
  • Reviewer Name: Hari K.
    Position: Director,Global Partners
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Get Exactly Your Expectations

    Date: Apr 08 2023
    Summary

    Performance speed and accuracy.
    Clients get real-time responses.
    Best customers engagement experience.

    Positive

    Fantastic speech recognition technology and data transformation.
    Amazing ever-ready support team.
    Ability to add new languages.

    Negative

    A little bit higher price comparing to other products similar.

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  • Reviewer Name: A Verified Reviewer
    Position: Sr. Marketing Director
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Empowerment via Personalized Conversations

    Updated: Apr 11 2023
    Summary

    Real-time transcription with zero errors
    Quick customer's feedbacks.
    Freedom to border-free interactions.

    Positive

    Easy to persuade customers through advanced technologies on instant connections.
    All controls to our files with guaranteed IT security.

    Negative

    So far nothing I can state as dislike, our clients are always close to us.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Software Engineer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Customer Engagement at Par with LumenVox

    Date: Apr 08 2023
    Summary

    Through Cisco AnyConnect integration, it has been reliable to manage, record and report calls in real-time.

    Positive

    How it makes it effortlessly easy to get in touch with customers through accurate speech detection for 24/7/12/365.

    Negative

    Too bad they haven’t incorporated on-prem mobile applications for iOS devices in my country.

    Read More...
  • Reviewer Name: Megha L.
    Position: Human Resources Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ease to use and user-friendly as a HR Manager helps me to be more accurate and efficient when hiring employees.

    Date: Apr 09 2023
    Summary

    Easy to set-up and has a smooth learning curve. I love the support is unparalleled and always proactive 24/7. This tool works great in my computer and mobile phone.

    Positive

    The best thing with LumenVox it helps me to better communicate with my employees and clients with different languages and dialects and speech impediments easily.
    I love how the speech recognition helps me too be more productive and efficient by multitasking and collaboration. I have never had any issues with this tool works greatly with our business and clients.

    Negative

    I don't dislike anything. It's easy to use and understand how to go through. Accuracy is great and helps us during Speech to text or voice recognition processing.

    Read More...
  • Reviewer Name: Richard W.
    Position: Board Member
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Why LumenVox is the Best

    Date: Apr 08 2023
    Summary

    Automate speech-to-text analysis which saves time, effort and finances.
    Automatic transcription and audio capture.

    Positive

    I give kudos to the fact that LumenVox combines speech recognition, speech-to-text transcription, voice bot and conversational AI tools.

    Negative

    For the entire duration that I have been using LumenVox, I have never experienced any flaw on my end.

    Read More...
  • Reviewer Name: Prasad B.
    Position: Snr. Software Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fast, easy and accurate Speech-to-Text integration. Drives innovation and growth.

    Date: Apr 08 2023
    Summary

    As long us our customers are happy and we are able to give them the best services and saving time and cost is a great added advantage. My user experience is great and I have been enjoying using this tool daily.

    Positive

    The best thing with this tool its very helpful in giving faster and accurate solution to our customers in real-time. I use this tool drifting emails and messages to our customers and I have continued enjoying the experience.
    One of the most profound feature of LumenVox is the accuracy it provides when transcript from Speech-to-Text.
    I love the voice recognition is smooth and accurate even the surrounding is noisy and distress in the speech.
    A lot of language options, high quality of transcription of is accurate and the processing times is fast and convenient.

    Negative

    It's sometimes difficult to identify different dialects hence providing a wrong transcription. But that doesn't usually happens.

    Read More...
  • Reviewer Name: Joseph C.
    Position: Senior Security Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ASR-Media House of All Purposes

    Date: Apr 11 2023
    Summary

    Real-time deals capturing without languages barriers.
    Instant feedback to customers.
    Accuracy in transcription and documentation.

    Positive

    Super background voice recognition and deep voice history.
    Automation capabilities.
    Instant support from vendor.
    Global accessibility.

    Negative

    A lot to be done on frequent price increase without us being notified.

    Read More...
  • Reviewer Name: Evans M.
    Position: Head of Digital Marketing.
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Revolutionizing Speech to Text. Boost marketing and sales strategies while saving time and cost.

    Date: Apr 07 2023
    Summary

    Improve productivity by converting speech to text, Google cloud speech to text makes it easier for our business speech based data hence productivity improved.

    Positive

    LumenVox is fast, well designed and developed tool that saves a lot of money and time rather than hiring people listen and transcribe all the recordings from our clients in multiple languages.

    The speed it translates the speech is great. I like the variety ty of language coverage for the translations and accuracy is on another level.
    It provides high accuracy that's is favourable in any conditions or environments.
    Real-time streaming, hence make it suitable for applications that requires real-time transcription.

    Reduce the time and effort required to process speech data.

    Negative

    It's the best speech transcription and voice recognition. Nevertheless it's imperfect and may still produce errors, especially when transcribe speech in noisy environments.

    Read More...
  • Reviewer Name: Davesh P.
    Position: Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    LumenVox transcribe our content with accurate captions.

    Date: Apr 06 2023
    Summary

    My user experience is brilliant and great. LumenVox has been amazing over the past 2 years. Increase our business productivity and improve our speech.

    Positive

    LumenVox is one of the most powerful and reliable cost effective ASR that creates exceptional voice experience. I like how this tool enables the spoken word to be accurately and efficiently transcribed for documentation.

    I love the support system are able to handle all the challenges easily and on time.
    It's easy to customize according to users needs personalizing every interaction and this reduces agent workloads and delivers best-in-class services using AI.

    Negative

    So I have not encountered any dislike. This tool works great and meets all our business needs.

    Read More...
  • Reviewer Name: Scot S.
    Position: Information Technology Project Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Top-tire and cost effective automated speech recognition. Unbeatable accuracy level.

    Date: Apr 06 2023
    Summary

    So far so good my user experience is pretty awesome. LumenVox is top-notch state-of-the-art with Intuitive features text-to-speech.

    Positive

    I love LumenVox is very user-friendly and easy to use, the learning curve is pretty much easier. I also like the dedicated support team which is very responsive 24/7. It's also easy to deploy.
    I like this tool it's able to capture the word exactly as users says with high processing capabilities and accuracy.

    Negative

    At the moment I have not experienced any dislike that the support team hasn't found a solution.

    Read More...
  • Reviewer Name: Parthvi S.
    Position: Performance Test Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Indispensable, Accurate and Cost effective Speech Detection and Transcription Platform.

    Date: Apr 05 2023
    Summary

    Overall user experience has been top-notch. I love the exceptional voice experience and hence creating any direct it's easy and simple for my multiple clients.

    Positive

    LumenVox is the most powerful and reliable accurate speech detection and transcription with a speech tuning. I really like how this tool makes fantastic speech recognition which recognizes the speech exactly how it is and how it's expected.
    It also makes it easier for the speech recognition, text, transformation data and power to conversation AI which makes my organization portfolio much easier.
    I really love how this tool is solution-oriented because its been able to single handedly transform customer engagement with ease and accuracy using the AI-driven speech recognition and voice authentication.

    Negative

    Apparently I have no cons. So far so good it's a flexible tool that is easy to customize and get tailored needs according to my organization needs. It has enabled us to build a solution that fulfills all of our customers demands.

    Read More...
  • Reviewer Name: Vivian D. J.
    Position: Data Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Incredible precision and ease of use

    Date: Apr 05 2023
    Summary

    It solves many common workplace problems, such as the need to enter large amounts of data manually, the lack of time for administrative tasks, and the need to transcribe notes and meetings. With its accuracy and ease of use, this software saves time and increases efficiency. Additionally, it is an ideal solution for those looking to reduce the stress and fatigue associated with manual data entry.

    Positive

    it is a powerful and intuitive tool that has drastically improved my daily productivity. What impressed me the most was its accuracy. I can speak naturally and the software catches everything I say without errors. I also loved its ease of use as it is very easy to set up and customize to suit my needs.

    Negative

    I have noticed that he sometimes has difficulty understanding unusual accents or speech patterns. However, this problem can be easily fixed with a bit of training and tuning.

    Read More...
  • Reviewer Name: Hiren P.
    Position: Cyber Security Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Most powerful and flexible AI-driven speech recognition platform.

    Date: Apr 05 2023
    Summary

    I love it's a very powerful and reliable AI-driven speech recognition whether short and simple commands, or conversational questions all LumenVox speech recognition sorts within no time.

    Positive

    The functionality and features of LumenVox speech recognition are on another level. This enables me to be productive in all environment and in my daily routines by reducing my training preparation time. I also like how responsive and proactive the support has been always having a solution to any challenge.
    I love how it's accurate tool that catches every word clearly including the auto punctuation.

    I love the UI is customizable and easy to use for all my colleagues and create a phenomenal user experience.
    LumenVox is cost effective and hence affordable.

    Negative

    It's an easy to use tool with an intuitive and responsive 24/7 support. I definitely recommend this tool to all enterprise and personal use when needing engagement with AI-driven speech recognition.

    Read More...
  • Reviewer Name: Dmitry R.
    Position: Business Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    LumenVox best-in-class ASR, keeps on getting better day by day.

    Date: Apr 08 2023
    Summary

    My user experience has been amazing because I have never encountered any major drawback that the support team did not solve on time. I like using this tool makes my work and life easier.

    Positive

    I like using LumenVox in my daily work because this tool helps me to recognise voice and transcript from Speech-to-Text which is a great aspect that helps me communicate with different clients and colleagues who speaks different languages.
    The UI is very user-friendly and easy to customize according to user needs and makes this tool much more easier to use than it's competitors.

    The support team is great and has been dedicated since day one.
    The price is great and very competitive.

    Easy deployment options can be on-premises and android or iOS.

    Negative

    I really like the accuracy that comes with LumenVox is unmatched makes it easier and accurate to recognise voice even when the background is not quiet or has got lots of noise. Currently no dislike.

    Read More...
  • Reviewer Name: Ankish S.
    Position: Security Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    LumenVox unmatched ASR. Has been a trusted partner in doing business.

    Date: Apr 07 2023
    Summary

    Conversion of speech to text using this tool has been top-notch and time saving. Also the cost of deployment is relatively lower as compared to its competitors.

    Positive

    What I really like about LumenVox is that it works exactly how it was advertised. It's easy to get onboard, set-up and maintain. I love the capabilities of AI and ML which boost the accuracy when it comes to converting speech to text and voice recognition.
    Keeps on improving day by day and that's why it's unmatched. It's a highly efficient tool for any type of business looking for transcribing speech into any type of information and during voice recognition.

    It supports wide range of languages and custom vocabulary which makes it ideal choice for business.
    It's cost effective and hence affordable by any organisation.

    Negative

    Need to have a voice filter because incase there are many voices at the same time it may not pick the right voice. Nevertheless it's a great ASR.

    Read More...