What is Lumos?
Lumos functions as an internal AppStore for companies, simplifying the processes of access requests, reviews, and license management through a user-friendly self-service platform. By automating the workflows for access requests, approvals, and provisioning, organizations can notably decrease the volume of support tickets they encounter. This not only improves visibility into various SaaS applications and related expenses but also aids in the elimination of unused licenses with automated processes. As companies grow their teams and adjust to remote work dynamics, the surge of help desk inquiries concerning app access and permission requests can become quite burdensome. With Lumos, permission management and access duration approvals can be conducted directly within Slack, resulting in a more efficient workflow. Before a new employee's start date, Lumos notifies their manager and assists in preparing all essential applications for their use. Recognizing that not every employee needs access to every application is crucial; thus, Lumos provides the capability to tailor the AppStore to align with specific employee roles, which streamlines operations and reduces potential issues. By adopting Lumos, organizations not only boost efficiency but also free up resources to concentrate on what truly drives success—achieving their business objectives while minimizing administrative hurdles. Ultimately, Lumos transforms the way companies manage application access and permissions, supporting their growth and adaptability in a changing work environment.