What is M-PESA?

M-PESA is recognized as the premier mobile money service across Africa, holding the title of the continent's top fintech platform. Its popularity as a payment solution is embraced by both banked and unbanked individuals, primarily due to its exceptional security features and user-friendly interface. The service is designed to accommodate millions of users who own mobile phones but may not have access to conventional banking services or face significant limitations in that area. Presently, M-PESA boasts over 51 million active customers spread across seven African countries, providing them with a dependable, safe, and cost-effective way to transfer money, recharge their mobile airtime, pay bills, receive salaries, and obtain short-term loans, among numerous other services. To initiate the use of M-PESA, customers typically visit authorized agents, which are often small kiosks or retailers such as barbershops and bakeries, where they can exchange cash for electronic currency. After going through a simple registration process, users can quickly send money to friends and family within the country, making financial transactions more straightforward than ever before. This groundbreaking service is not only revolutionizing the way people engage with their finances but is also significantly improving the economic conditions of its users, fostering greater financial inclusion throughout the continent. As M-PESA continues to evolve, it plays a vital role in shaping the future of financial services in Africa.

Pricing

Price Starts At:
Free
Free Version:
Free Version available.

Screenshots and Video

M-PESA Screenshot 1

Company Facts

Company Name:
Vodafone
Date Founded:
1982
Company Location:
United Kingdom
Company Website:
www.vodafone.com/about-vodafone/what-we-do/consumer-products-and-services/m-pesa

Product Details

Deployment
iPhone
iPad
Android
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

M-PESA Categories and Features

Mobile Payment App

ACH Support
Contactless / NFC
Credit Card Support
Cryptocurrency Support
Debit Card Support
In-App Payments
In-Store Payments
Micropayments
P2P Payments
eCommerce Payments

More M-PESA Categories

M-PESA Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: MD
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    M-PESA Review

    Date: Sep 26 2023
    Summary

    The app works very fast, has a widespread agency network and is very easy to use. Costs are also very low or free for merchant payments and it is acceptable on any mobile or computer platform, both online and offline.

    Positive

    Supports all computer and mobile phones brands and on all OS varieties.
    Works both online and offline.
    Easily accessible.
    It has the highest usability score of any payment platform due to its accessibility by all businesses.
    It also has the most robust feature of any platform I've used namely; funds transfer, withdrawals & deposits, loans & overdrafts, savings with interests, insurance, interbank transfers, merchant pay bills and tills, branchless banking, online and offline support at M-PESA agents.

    Negative

    Lacks a robust international network which limits its accessibility beyond Eastern Africa.

    Read More...
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