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What is MSB Docs?

More than 1 million users across 188 countries rely on MSB Docs, which allows organizations to effortlessly generate documents, dispatch them to signers for electronic signatures, and store them securely. Additionally, for five consecutive years, MSB Docs has earned recognition on Gartner's eSignature vendor list, Hype-Cycle, and Market Guide. This consistent acknowledgment underscores the platform's reliability and effectiveness in the digital documentation space.

Pricing

Price Starts At:
$25.00/month/user
Price Overview:
$20 - $40 per user per month. Bulk/Enterprise pricing also available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, MSB Docs provides an API

Screenshots and Video

Company Facts

Company Name:
MSB Docs
Date Founded:
2005
Company Location:
United States
Company Website:
www.msbdocs.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

MSB Docs Categories and Features

Document Management Software

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Digital Signature Software

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking
  • Reviewer Name: Satya S.
    Position: Department Head
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I appreciate the ability to collaborate with teams on documents in real time.

    Date: Dec 27 2024
    Summary

    MSB Docs makes document workflows so much simpler. The easy-to-use platform and cloud-based system save time, reduce errors, and make document handling more secure. An essential tool for any business.

    Positive

    MSB Docs is worth every penny. It eliminates printing and storage costs while providing excellent features like secure signing and tracking. A smart investment for any business.

    Negative

    Honestly, MSB Docs has everything I need, and I haven’t found any drawbacks.

    Read More...
  • Reviewer Name: Tanmay S.
    Position: Sales Manger
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The customizable branding options for document links are a great touch.

    Date: Dec 27 2024
    Summary

    This tool has drastically reduced the time spent on manual paperwork. MSB Docs streamlines the entire process, helping us focus on other important tasks. A major time-saver for any business.

    Positive

    I love how MSB Docs integrates with cloud storage. It makes retrieving and saving files so quick and easy. Perfect for anyone looking to streamline their workflows.

    Negative

    The platform is smooth and easy to use—couldn’t ask for anything more.

    Read More...
  • Reviewer Name: Swati D.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to sign agreements on the go

    Date: Jan 10 2023
    Summary

    MSB Docs is easy to use and provides a secure means of sending and signing documents on the go. It supports various integrations using which I can push/pull documents from cloud storage and start using it in an e-signature workflow.

    Positive

    I would say anytime, anywhere accessibility is one of the best benefits I got after digitizing paper-based signing with MSB Docs.

    Negative

    I can't think of anything that needs to be improved.

    Read More...
  • Reviewer Name: Nik E.
    Position: General Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Top eSignature Solution that offers more than eSignature

    Date: Jan 24 2023
    Summary

    I like that MSB Docs works with the devices and apps that I use. I don't have to download different applications. I can use MSB Docs anytime anywhere and on any device. I can sign documents on the go, and I don't have to worry about having access to a pen, paper, printer and scanner.

    Positive

    An easy user interface lets its customers quickly get started with just one round of demo. Support is really good.

    Negative

    Limited integration options is what I found to write here.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CTO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Solution

    Date: Jan 10 2023
    Summary

    Great experience so far with the MSB Team and software. Liked the software and strongly recommend it.

    Positive

    Excellent support.
    Easy to use.
    Friendly interface.
    Affordable Price.
    Easy integration available.
    Reduce manual work by 50%.

    Negative

    Nothing as of now everything is going well. Like the product.

    Read More...
  • Reviewer Name: Mika V.
    Position: Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not just a eSignature solution! MSB Docs offers more than that.

    Date: Jan 11 2023
    Summary

    MSB Docs allows me to easily compose and send documents in any format for esigning. It's the perfect tool for document collaboration. In my eyes there is simply no better alternative than MSB Docs.

    Positive

    MSB Docs esignature solution allows me to easily share customized (branded) links for getting a document eSigned.

    Negative

    Truly can't say anything bad about MSB Docs feature-wise. It's perfect.

    Read More...
  • Reviewer Name: Jatin K.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Overall, I love this platform

    Date: Jan 17 2022
    Summary

    Smart document solutions by MSB Docs allowed me to sign documents even on the go. Anytime anywhere, accessibility has saved my 100s of manual working hours. I am delighted to choose it as my eSignature and document workflow solution.

    Positive

    Anytime anywhere accessibility.
    Multiple options to sign documents.
    Ability to bulk compose documents for signing.

    Negative

    Nothing as of now. I have been using the product for the past two years and no negative experience yet.

    Read More...
  • Reviewer Name: Kamal S.
    Position: Co-Founder
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    THE BEST DIGITAL ONLINE SIGNATURE I HAVE EVER USED.

    Updated: Mar 08 2022
    Summary

    MSB Docs is very convenient when we need multiple signatures. It makes the signature process very easy and effective, and we can track the signature anytime, saving time and effort.

    Positive

    Legally compliant and secure for sensitive documents, cloud storage offers easy storage and retrieval, no hidden costs.

    Negative

    Nothing needs improvement as MSB Docs is serving my all purpose.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Account Director
    Has used product for: 1-2 Years
    Uses the product: Yearly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Review MSB Docs

    Date: Jan 24 2022
    Summary

    Before MSB Docs, we often followed up with people to resign pages or fields in the contracts they missed while doing wet signatures. This delays the closures and sometimes discrepancies. There is less room for mistakes, delays, and frustration with MSB Docs. Happy to choose MSB Docs as our eSignature vendor.

    Positive

    Multiple signing options.
    Easy track and trace.
    Bulk compose and signing.

    Negative

    None for now. They are easy to implement. The team is supportive so it makes the implementation altogether easier.

    They are easy to reach out to.

    Read More...
  • Reviewer Name: Amandeep K.
    Position: Executive
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Most Seamless eSignature Solution

    Date: Mar 09 2022
    Summary

    We are executing contracts and agreements using MSB Docs, and that is where I would recommend it to be primarily used. It has reduced the turnaround time by 80% for us, and the process has become more efficient as compared to when done manually. Most importantly, it nullified the document printing, storing, and delivering costs. It is highly recommended.

    Positive

    Fast, secure, and legal contract signing, Adding forms to MSB Docs is very easy and intuitive, TeamRoom is an excellent feature to collaborate on documents.

    Negative

    The user interface could be improved a bit. The rest of the features and functionalities are out of the box.

    Read More...
  • Reviewer Name: Preeti M.
    Position: Android developer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    MSB Docs made online signing easy

    Date: Jan 09 2022
    Summary

    The ability to sign irrespective of the time and place is one of the greatest benefits our team is leveraging after choosing MSB Docs smart document solutions. The user interface is fairly simple to understand and use. The audit trail after signing a document is a great way to keep records of the signed documents that can be used for legal purposes.

    Positive

    Affordable pricing options offered convenience.

    24/7 Instant support from the team.

    Customizing options are too good.

    Negative

    I have been using the product from past 10 months and there's nothing negative I have come across yet.

    Read More...
  • Reviewer Name: Prateek K.
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent and affordable tech product

    Date: Jan 25 2022
    Summary

    Easy to use, easy to integrate, multiple signing options e-KYC is an added advantage.
    They have a 24*7 on call support.

    Positive

    Low cost.
    REST API integration.
    Integration with Salesforce.
    Superior product.
    Better than DocuSign and Adobe Sign.

    Negative

    Requires a bit of upgrades to UI and UX.
    Nothing much.

    Read More...
  • Reviewer Name: Nikhil S.
    Position: Web Developer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Overwhelmingly positive experience

    Date: Jan 07 2022
    Summary

    Not much to dislike about this product. Overall experience is very good. Our team is very happy to use this product.

    Positive

    Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper and printing costs and increase productivity too. A simple audit trail shows us every detail of the signed document including the name of the signer, time, and place. Some of our team members were a bit unsure about it at first, but once they started using it, there were no complaints.

    Negative

    Easy track and trace.

    Cost effective.

    Easy to navigate and sign.

    Read More...
  • Reviewer Name: Sandeep M.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to make paper-based processes completely paperless

    Date: Jan 27 2022
    Summary

    I found this product really good as compared to its expensive counterparts. I am able to go paperless with an easy setup by MSB Docs. I am using it as a corporate tool with over 100+ other team members.

    Positive

    It helps in easy signing and sending documents.
    Easy to customize templates.
    Collaborating on a document is the best thing we can do.

    Negative

    UI could be much better than the existing. Rest of the features and functionalities are great.

    Read More...
  • Reviewer Name: Himanshu S.
    Position: Subject Matter Expert
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User friendly and quick eSigning Solution

    Updated: Jan 02 2022
    Summary

    I found this product really helpful as it fulfills my need to get online signatures from customers and partners alike. I mostly use this solution for invoices, doctor prescriptions, medical records, etc. Workflow and document templates save both time and effort.

    Positive

    The user interface is straightforward and simple. Way less expensive than its counterparts. MSB Docs offers most robust integrations.

    Negative

    There are no cons with this product from what I can tell.

    Read More...
  • Reviewer Name: Sushma V.
    Position: Professor
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No longer need to undergo Print/Sign/Scan routine

    Date: Jan 18 2022
    Summary

    The concept of digital document transaction is excellent, and MSB Docs is offering the services so well that now we have eliminated the print/sign/scan routine in almost every department in our organization. This platform has provided us with a truly paperless experience. It is easy to use and implement in the existing workflows. It is highly recommended.

    Positive

    Sending documents for eSigning Via SMS.

    Signing and composing documents in bulk.

    TeamRoom for document collaboration.

    Negative

    No negative experience till now. Just seeking more features in TeamRoom to make best use of it.

    Read More...
  • Reviewer Name: Ranjana S.
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    MSB Docs is an adequate eSigning and document workflow solution

    Date: Jan 18 2022
    Summary

    MSB Docs is being used in our organization to send contracts to both prospects and customers. It is truly a smart solution to organize, transmit, store and sign contracts, agreements, and other types of sales documents for us. We feel safe while transacting sensitive documents using this application compared to the other similar applications available in the market. It is pretty much easy to use every day, and it solves the paperwork challenges when done manually.

    Positive

    Easy signing digital contracts.

    Safe and secure cloud storage.

    Customizable solutions for enterprise.

    Negative

    UI could be improved a bit. Rest is good for me to get things going.

    Read More...
  • Reviewer Name: Vanita S.
    Position: Trainer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    MSB Docs adds speed to paperwork by digitizing it end-to-end.

    Date: Jan 18 2022
    Summary

    MSB Docs is currently used in multiple departments within my institution. At the student training department where I work, we use MSB Docs as our primary eSignature tool for collecting signatures of students and their guardians.
    Basically, MSB Docs is always an excellent counterpart for any process requiring a physical signature.

    Positive

    Integration with MS Office is really helpful.
    eSigning anywhere anytime enables mobility.
    I am happy with the ease of use.

    Negative

    There are no cons to mention here. I am having a good time working with MSB Docs.

    Read More...
  • Reviewer Name: Deepika B.
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    eSign irrespective of the time and place

    Updated: Jan 27 2022
    Summary

    The overall experience with MSB Docs is amazing as the turnaround time of business processes has increased, and we are able to onboard more and more clients in less time. I would say it is one of the best eSigning and document workflow solutions out there.

    Positive

    Easy to use.
    Easy to setup.
    Easy to customize.
    Out of the box features.
    Very Intuitive to use.
    Highly recommended software.

    Negative

    None. I haven't encountered any difficulties while using this product.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business Analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    BEST eSign Software that we have used so far!

    Date: Feb 01 2022
    Summary

    This tool has been a lifesaver during covid times where we had to send out documents where we needed signs. Now we do it digitally.

    Positive

    Easy to send documents for signing and also notifying the concerned party to sign the document via email.
    They really hit it out of the park with the pricing!

    Negative

    The customer support executives need more training on how to deal with the customers. They lack a little bit of empathy at the moment.

    Read More...
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