What is Malcolm!?

Malcolm! This platform offers a suite of online tools designed for engaging with your users effectively.

Streamline your repetitive tasks into organized Workflows, enabling the creation of anything from a basic form to a comprehensive customer journey. You can either build your systems from the ground up or select from our variety of pre-made templates.

Encourage user feedback by allowing them to rate your answers, which aids in refining your content for better engagement.

For those with existing websites or apps, we provide straightforward methods to showcase content from Malcolm through various options like embeds, widgets, overlays, and plugins.

If you lack a website or wish to establish a specific section for your content within Malcolm, consider our hosted Hub as an excellent solution.

Additionally, leverage Malcolm's capabilities by utilizing webhooks to seamlessly integrate with your existing systems and enhance your operational efficiency. This integration allows for a smoother flow of information, ensuring that you remain connected with your users.

Pricing

Price Starts At:
£30.00/month
Price Overview:
Please look at pricing on our website for more details
Free Trial Offered?:
Yes

Screenshots and Video

Hub

Hub

Company Facts

Company Name:
Acknowledgement
Date Founded:
2003
Company Location:
United Kingdom
Company Website:
malcolm.app
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English

Malcolm! Categories and Features

Portal Software

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Forms Automation Software

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

More Malcolm! Categories

Malcolm! Customer Reviews

Write a Review
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: Free Trial
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Useful Knowledge-base Structure

    Date: Jul 07 2020
    Summary

    Malcolm's platform is to build a knowledge base and FAQs for online sites. We used this web-based platform to add an automated answer for users in the FAQ section. It's a great platform to interact with users.

    Positive

    #1- Malcolm is easy to use, web-based platform.
    #2- Forms, site wizards and surveys are easy to add.
    #3- Easy to interact with users.
    #4- supports the designed FAQ section for users to get their questions answered.

    Negative

    #1- We had a positive response from users. No cons.

    Read More...
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