Mantis Reviews

Kickserv is a top-rated management tool tailored for businesses in the service sector. For just $47 monthly, service-oriented companies can leverage Kickserv to efficiently handle leads, estimates, team schedules, job assignments, invoices, and payments. With Kickserv, users can streamline their operations by automating emails to leads, distributing promotional messages to customers, and enjoying seamless integration with QuickBooks, alongside mapping tools for effective technician dispatching. Our suite of mobile field service features includes: - Workforce management: Easily create schedules, assign tasks, and monitor employee locations. - Automated updates: The mobile app enables automatic team status notifications to the office. - Scheduling: Efficiently manage schedules, track employee hours, and access site notes or requests. - Opportunity identification: View current jobs and prospects for future work directly from the field. - Enhanced connectivity: Attach notes, images, and documents to jobs for improved clarity and customer service. - Technician tracking: Use GPS check-ins to pinpoint employee locations and monitor job durations in real time. For over 15 years, Kickserv has been a trusted choice among thousands of professionals in the service industry, proving its reliability and effectiveness in managing field operations. As the needs of businesses evolve, Kickserv continues to adapt and enhance its offerings.

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

Conducting site inspections that are timely, cost-effective, and thoroughly documented while following set protocols can often be a daunting task. In this context, inspection management software becomes essential. We have developed Virtue Inspect, a tailored software solution specifically for inspection and service engineering, which aims to streamline the process of performing inspections and managing associated tasks by utilizing cutting-edge mobile technology. It is essential for site inspectors, engineers, facilities managers, and quality inspectors to follow established procedures and checklists, accurately document findings with photographs and detailed notes, and securely relay that information back to the main office. By implementing Virtue Inspect, you can significantly improve the efficiency of your inspections, provide solid proof of completed work, and hasten the management of necessary follow-up actions or corrective measures, thereby enhancing operations and optimizing overall workflow. This innovative tool not only simplifies the inspection process but also encourages improved communication and accountability among team members, ultimately leading to a more cohesive working environment. Moreover, the adaptability of Virtue Inspect allows it to evolve with the changing needs of your organization, ensuring continued effectiveness in your inspection practices.