
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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MedRight is a cost-efficient, fully supported, and user-friendly EHR/eMAR solution designed for senior living communities such as Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs). Its adaptable configuration allows use in various settings, including treatment centers and facilities for individuals with developmental disabilities (IDDs). MedRight prioritizes patient safety and adheres to HIPAA compliance, making it a trusted choice across the nation. It encompasses a comprehensive array of features necessary for effective management of any senior living community, including but not limited to:
- Inventory Tracking
- e-Narcotic Logs
- eMAR
- Comprehensive Reporting
- Seizure and Behavior Tracking
- Incident Documentation
- Staff and Resident Management
- Care Plans and Assessments
- Community and Resident Calendars
- Vital Signs Tracking and Graphing
- e-Prescribing
- Refusal Log
- Notifications via Text/Email
- Document Management
- Alerts and Trends
- Pharmacy Integration
- Offline Functionality
- Standing Orders
- Family Communication via Email Blasts
- Family Portal Access
- Customized CRM
- Activities of Daily Living (ADL) Tracking
- Wound Management
- Staff Licensing and Training Oversight
- Key Performance Indicators (KPI) Dashboard
- Cloud-Based and Web Accessible
Our commitment to healthcare interoperability is reinforced through seamless integration with other healthcare providers via our API. Interested parties can schedule a demo or take advantage of MedRight's complimentary trial.
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Opus
Opus is a comprehensive platform that integrates EHR, CRM, and RCM functionalities, designed specifically to enhance the operational efficiency of treatment centers focused on behavioral health, including clinics for addiction, mental health, and substance use disorders. This platform provides a range of cohesive features that streamline patient management, billing, appointment scheduling, and telehealth services. By implementing intelligent lead routing, insurance verification, and automating routine tasks, Opus significantly enhances operational workflows, while also offering customizable forms tailored to diverse requirements. Moreover, it includes advanced reporting tools, AI-assisted progress note generation, and seamless laboratory integrations. With a strong focus on flexibility and scalability, Opus is an ideal solution for organizations of all sizes, from small practices to expansive multi-center facilities in the behavioral health field. As a result, Opus not only adapts to the ever-changing needs of the industry but also prioritizes delivering exceptional care to patients, establishing itself as a leading choice among providers. Its commitment to innovation ensures that organizations can thrive while maintaining high standards of service and support.
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QUALO
QUALO is a versatile cloud-based software solution aimed at addressing significant challenges related to data output and visualization within behavioral health, community health, and healthcare sectors. Its main objective is to provide meaningful insights while ensuring that clients, staff, administrators, and funders are not inundated with excessive information.
The platform merges data collection capabilities with tailored evidence-based practice supports, allowing for the accurate gathering of relevant data precisely when needed. Furthermore, it features specialized care coordination tools specifically designed to meet the unique needs of human service providers.
A major advantage of QUALO is its ability to integrate smoothly with various systems, particularly electronic health records (EHRs). By serving as a centralized data entry hub, it aims to mitigate the common shortcomings found in the data output and visualization of EHRs. In addition, QUALO's mobile-optimized interface facilitates access from a variety of devices, thus improving the overall efficiency of the data collection workflow. This adaptability ensures that users can engage with the platform whenever and wherever they need to make informed decisions.
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