Mega Verified Customer Reviews (2026)

DO NOT TRUST THEM
All they do is create AI Slop ad creatives and run simple ad sets with using your own pixel data. When it comes to cancelling they WILL NOT NOTIFY YOU for the latest cancellation date and YOU CANNOT DISPUTE the charge. I was charged for 5K and I CANNOT GET MY MONEY BACK. SCAMMERS.

They provide a crm but a bad one
they provide an account manager but contacting the account manager is chaotic.

WILL NOT LET YOU CANCEL
CREATE AI SLOP ADS
WILL NOT GET GOOD LEAD QUALITY
CUSTOMER SERVICE IS HORRIBLE

Run fast, very fast. Do not waste your money or time with these people, total bunch of BS. Used them for 9 months and always some bs talk.

The best thing they do is sell you on how great they are, they suck. Also, super arrogant. They attempt to make you feel like they you are privileged to be able to talk to them.

Total BS and scamming my money. They do nothing you can't do yourself with a pmax account for Google. Cannot tell you anything on reports, just lies and bs to make you think they are doing something.

Terrible - I regret ever having been involved with them. I highly recommend staying away from them. No accountability and poor service.

I wish I had any pros to offer. They were terrible all around, nothing positive to say as feedback.

We're a law firm and signed up for MEGA AI's monthly paid ads plan in September 2026. Before we signed, their sales rep offered us in writing a 30-day money-back guarantee, starting once onboarding was complete. That guarantee was a big part of why we went ahead.

From the start, we made it clear that nothing should go live until we had reviewed and approved it in writing. MEGA launched our ads anyway. When we raised it, our account manager admitted in writing that launching before our approval "was a mistake on our end" and that they "take full accountability for it."

We cancelled the next day, well within the guarantee period. MEGA then said the guarantee only applied to a different plan, even though the rep had offered it while we were discussing the monthly plan. The account manager wrote that if we could show where the guarantee was offered, they would "happily abide by it." They then refused the refund anyway.

Cancelling was also difficult. Days after we cancelled, their system was still answering calls and capturing our leads. Six days after we cancelled, MEGA told us in writing that the shutdown of our Google and Meta campaigns was "not yet complete."

To be fair, the individual staff were polite. But apologizing and admitting mistakes means little if the company won't stand behind its own sales promises. If you're thinking about MEGA, get every term in a signed contract, don't rely on what the sales rep tells you, and be ready for a hard time getting your money back.