What is Mint Service Desk?
Mint Service Desk software represents the future of IT Service Management (ITSM) solutions. Its core features encompass Incident Management, Asset Management, a Customer Portal, and Multi-Channel Communication, along with dynamic attributes for chat interactions and customizable ticket types that allow for tailored views. This comprehensive suite not only enhances operational efficiency but also improves user experience through streamlined communication channels.
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Product Details
Mint Service Desk Categories and Features
Service Desk Software
Incident Management Software
ITSM Software
IT Asset Management Software
Help Desk Software
Digital Asset Management Software
Mint Service Desk Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Powerful platform.
Date: Mar 10 2021SummaryFor our organization solution is perfect but we've had some strict requirements that had to be met. I'm satisfied with the level of support we are getting from MintSD and strongly recommend it to any company that needs more complex solution.
Positive- flexibility
- extremely fast
- scalable for large installations
- plenty of functions
- ITIL V4 compliantNegative- some translations are missing
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- need to get admin training in order to set things right -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Looking good
Date: Apr 27 2020SummaryOnce running it's very reliable and easy to use for agents and customers. Great support from the vendor.
Positive- Chat communication
- Activities - can track any ticket easily
- Docker ready
- Very flexible
- On premise: our organization requires to host it's software in house.Negative- You need to know what you actually want. Configuration is quite tricky for a beginner.
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