What is Mitchell 1?

Mitchell 1 is committed to transforming your business with an extensive range of software tools designed specifically for professional auto repair shops, including the innovative Real Fixes feature. By collaborating with Mitchell 1, you can streamline vehicle repairs, optimize shop management, and develop effective marketing strategies that drive business expansion. Our automotive solutions are designed to simplify the complexities of managing your repair shop, enhancing both operational efficiency and profitability. Improve your productivity with the most comprehensive vehicle repair information systems available, serving both automotive and commercial vehicle (Class 4-8) markets. You’ll have the capability to effectively track and manage every aspect of your auto repair business, from initial estimates to final billing, which can lead to increased car volumes, higher revenue per repair order, and improved overall profitability. With Mitchell 1 by your side, you will be equipped with essential tools to excel in a competitive market and secure long-term success for your repair shop, ensuring you stay ahead of industry trends and customer expectations.

Pricing

Free Trial Offered?:
Yes

Integrations

All Mitchell 1 Integrations
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Screenshots and Video

Mitchell 1 Screenshot 1
Mitchell 1 Screenshot 1 Mitchell 1 Screenshot 2

Company Facts

Company Name:
Mitchell 1
Date Founded:
1918
Company Location:
United States
Company Website:
www.mitchell1.com

Product Details

Deployment
Windows
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Mitchell 1 Categories and Features

Heavy-Duty Repair Software

Auto Repair Software

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

More Mitchell 1 Categories

Mitchell 1 Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Mitchell 1 review

    Date: Mar 21 2025
    Summary

    I have been a user for 20+ years. Support is always helpful and their CRM is great. Love it!

    Positive

    Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.

    Negative

    Security setup could be better, need for multiple open windows, need for ongoing training.

    Read More...
  • Reviewer Name: Jared R.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Mitchell 1 review

    Date: Jun 26 2023
    Summary

    Horrible customer service as it took me over a week to talk to a manager. I would highly recommend using a different product then this one.

    Positive

    Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

    Negative

    Hard to use and doesn't have accurate information. Found more information by using Google search.

    Read More...
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