What is ModSquad?

Your customers engage with your brand regularly, expressing their excitement during the day and voicing unusual complaints in the evening. To effectively oversee the moderation of text, images, and videos, having a proficient moderator who can represent and protect your brand with a friendly demeanor is crucial. ModSquad stands out as the ideal solution for overseeing social media and user-generated content across an array of platforms, languages, and regions. This includes managing conversations and interactions to ensure audience safety while upholding your brand's integrity. They carefully assess content in chat rooms, forums, and comment sections, escalating significant issues to the relevant parties. Their moderation tactics cover various platforms and utilize behavior-management tools, along with suggestions for chat and safety measures. Furthermore, they follow COPPA guidelines and best practices to ensure child safety. Their offerings also encompass bilingual moderation in different languages, with tailored schedules that provide extended hours or short, 15-minute check-ins, available 24/7 throughout the year. Regardless of the scale of your project, ModSquad possesses the capability to manage it with skill and effectiveness, ensuring your brand remains both engaging and secure in the digital landscape.

Integrations

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Screenshots and Video

Company Facts

Company Name:
ModSquad
Date Founded:
2007
Company Location:
United States
Company Website:
modsquad.com/what-we-do/moderation/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ModSquad Categories and Features

Content Moderation Software

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation