Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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EazyStock was designed to streamline the purchasing process and inventory management for wholesale distributors. This cloud-based software is offered through a monthly subscription model, ensuring accessibility for users.
Distributors benefit from a robust and intuitive platform that integrates seamlessly with ERPs, enhancing demand forecasting and providing smart order recommendations.
By using EazyStock, businesses can effectively expand their Enterprise Resource Planning (ERP) capabilities, allowing them to optimize inventory levels both now and into the future, ultimately leading to improved operational efficiency.
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Autodeals
Autodeals, Inc. provides a comprehensive cloud-based solution tailored for growth-oriented automobile dealerships across all 50 states. This all-encompassing digital retailing platform features essential tools such as CRM, messaging, deal management, accounting, electronic signatures, LenderHawk contract delivery, a service center, payment processing, and BHPH loan processing. For regional dealerships aspiring to expand geographically, Autodeals offers a systematic approach to growth. Small and medium-sized dealerships aiming for operational excellence and wishing to utilize modern customer communication and digital retailing should consider partnering with Autodeals. BHPH dealerships looking to cut their collection efforts by half will find Autodeals to be an ideal choice. Furthermore, dealerships that want to maintain daily financial accuracy should explore how Autodeals can automate 53% of accounting transactions while providing insight into ongoing operations. Additionally, dealership owners focused on minimizing fraud within their enterprises will appreciate that Autodeals has been developed by dealers with a deep understanding of their unique challenges. This dedication to dealer needs ensures that Autodeals remains a trusted partner in navigating the complexities of the automotive industry.
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vAuto
Since joining the Cox Automotive family in 2010, vAuto has provided an extensive array of inventory management tools designed to help automotive dealers improve their business practices. By combining premium retail and wholesale market data with data science insights, our solutions support strategic decision-making across the entire inventory process, from acquisition to sales. Additionally, our Performance Managers are dedicated to helping clients fully leverage the benefits of our integrated solutions. Recently, innovations like ProfitTime GPS harness the power of AI and machine learning, equipping leading dealers in the industry to achieve even greater performance levels, thus reaffirming our commitment to continuous improvement and excellence in dealership operations.
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