What is Monster VoIP?

Monster VoIP was established to offer outstanding voice clarity and ensure maximum uptime for clients across the United States, including major cities like Los Angeles, New York, Washington, D.C., Houston, Dallas, and Chicago. In addition to this commitment, the company prioritizes exceptional customer service and user satisfaction. To achieve geo-redundancy, we have strategically located data centers in Las Vegas, New York, Dallas, Minnesota, and Chicago, with all endpoints registered at each site. This approach guarantees that clients can rely on superior voice quality and reliable business phone uptime from multiple facilities. We have also developed a comprehensive suite of communication tools, allowing teams to familiarize themselves with just one user interface to meet all their communication demands. To uphold our promise of customer satisfaction, we provide tailored setups and continuous support available 24/7/365 for every business VoIP client that engages with us. Our dedication to service excellence is the cornerstone of our operations, ensuring that each customer feels valued and well-supported throughout their journey with us.

Pricing

Price Starts At:
$27 /month
Price Overview:
Volume Tiered Pricing
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Monster VoIP
Date Founded:
2012
Company Location:
United States
Company Website:
www.monstervoip.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
51-200
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English
French
Spanish

Monster VoIP Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Monster VoIP Customer Reviews

Write a Review
  • Reviewer Name: Christopher D.
    Position: Founder
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Friendly Customer Service

    Date: Sep 12 2020
    Summary

    Overall, definitely the most personal experience I've had working with a VoIP company. I'm actively trying to figure out how to join their partner program.

    Positive

    Working with their team is amazing. They got us up and running same day. What I found to be different is the personal touch.

    Negative

    I wish the desktop app had more features, but they said they'll be rolling out more in future product updates.

    Read More...
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