What is Municity?

Municity stands out as the sole Code Enforcement and ePermitting software developed by the International Code Council (ICC), recognized as the premier authority on model codes, standards, and building safety worldwide.

Specifically designed to cater to the needs of community development, this cloud-based platform equips users with versatile tools for managing applications, permits, and inspections, whether online or in the field, thereby optimizing unique procedural workflows. With Municity, users can efficiently monitor building, planning, and zoning activities while providing citizens with straightforward access to various processes.

This cutting-edge solution not only automates numerous tasks and eliminates the need for paper files but also enhances mobile inspection capabilities, promoting both efficiency and adaptability in an ever-evolving technological landscape. Furthermore, the scalable architecture of Municity adapts to the growth of your community, delivering continuous upgrades and expert support to address changing needs. All essential information is readily available within Municity, ensuring that everything remains accurate and centralized. This means users can access vital data instantly, digitally, and with utmost convenience, making Municity an indispensable tool for modern community management. In addition to its robust features, Municity fosters a seamless connection between local authorities and their citizens, enhancing overall engagement and transparency.

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
ICC Community Development
Company Location:
Rochester, NY
Company Website:
icc-cds.com/municity/
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Product Details

Deployment
SaaS
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Municity Categories and Features

Permit Software

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Municipal Software

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Code Enforcement Software

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Municity Customer Reviews

Write a Review
  • Reviewer Name: Mark C.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zero Support

    Date: Jan 17 2023
    Summary

    DON'T BUY this software if you want to have a functioning office! I've emailed I've called and nothing!!!

    Positive

    Nothing, I cannot say anything good at this point! They were purchased by a larger company and I'm not sure if they have growing pains or just have no idea what they are doing!! TERRIBLE.

    Negative

    Absolutely do not buy this software!!! There is no support!!!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Trustee
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Terrible company

    Date: Jan 24 2023
    Summary

    Terrible company. There is no support whatsoever since the company got sold last year. No phone support and e mail support takes a week to give you an answer that does not address your concerns.

    Positive

    Totally agree. First they got us to depend on them then the company got sold and we cannot even get a simple question answered. Oh but their billing system works very well. They are already billing us for the renewal due 6 months from now. Do not use this company. They used to be good but now they are the worst.

    Negative

    Nothing. They used to be O.K. but now they are terrible.

    Read More...
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