NEON Reviews

SoftCo Accounts Payable Automation processes all PO and non-PO supplier invoices electronically from AI-powered capture and AI Matching through to invoice approval and query management. Built for complex, high-volume environments, SoftCoAP delivers market-leading touchless automation by embedding AI across matching, coding, routing, and exception handling to minimize manual intervention. Finance teams achieve up to 89% reduction in processing costs, faster cycle times, and stronger operational control without adding headcount. A built-in, context-aware AI Assistant supports AP users directly in the workflow by explaining exceptions, answering natural language questions, and guiding next actions, reducing back-and-forth while maintaining full auditability and compliance. SoftCoAP supports recurring invoices such as rent, utilities, and subscriptions, automatically matching and routing them for approval without the need for supporting POs or GRNs. Automated approval workflows ensure invoices reach the right approvers, with reminders and escalation reducing delays. Approvals can be completed via email or mobile, enabling faster decision-making for distributed finance teams. Advanced analytics provide real-time visibility into invoice volumes, exception trends, approval bottlenecks, and performance metrics, helping finance leaders continuously optimize operations and protect cash flow. SoftCo is a global organization with operations across the USA, Ireland, the UK, and the Nordics. SoftCo is SOC 1 and SOC 2 audited and ISO 27001 and SAHKE2 certified, supporting secure and compliant AP automation. More than one million business users worldwide rely on SoftCo solutions across all industry sectors, including organizations such as SunnyD, the Finnish Government, Primark, Patagonia, and PwC, to run accounts payable with confidence at scale.

Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.

Neon provides an array of unique features designed to boost the efficiency of management tasks, including Billing, Rate Management, CRM, Reporting & Monitoring, diverse integrations, and Account Management. It effectively covers all financial operation aspects such as Billing, Invoicing, Settlement, and Netting, ensuring comprehensive support for every business's financial requirements. The platform enables the simplification of the billing process for an increasing number of interconnect partners, allowing businesses to reduce costs and minimize errors that are common in such complex procedures. Its Rate Management functionalities include organized Customer and Vendor Rates, Least Cost Routing (LCR), A-Z generation, limitless rate tables, centralized management of rates, and the option to export rates in various switch formats, in addition to scheduling and importing vendor rate sheets. By integrating all sales communications into one platform, productivity receives a significant boost. The CRM component includes features for Opportunity and Task Management, tracking of Account Activities, efficient Lead and Account Management, workflow optimization, and comprehensive Online Contact Management, which simplifies the tracking and management of customer interactions. Overall, Neon is meticulously designed to promote a smooth operational flow across a multitude of business functions, allowing companies to operate with greater agility and responsiveness in a competitive environment. Additionally, the platform’s versatility makes it suitable for businesses of varying sizes, adapting seamlessly to their evolving needs.