OfficeSpace Software
OfficeSpace Software is the #1 AI Operating System for the Built World, helping organizations plan, manage, and optimize their physical workplaces. The platform simplifies workplace operations by unifying space planning, desk and room booking, interactive wayfinding, visitor management, asset tracking, and workplace analytics in a single system.
By connecting real-time data, predictive insights, and automation, the platform gives teams visibility into how workplaces perform and where improvements can be made. Facilities, HR, IT, and Corporate Real Estate teams use it to support hybrid work, improve space utilization, streamline operations, and enhance the employee experience while reducing operational costs.
Trusted by global enterprises, OfficeSpace is a leading solution in Workplace Experience technology, providing a scalable foundation for connected, efficient, and data-driven workplaces built for the future of work.
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Project Insight
Project Insight (PI) is an advanced project and portfolio management software that enables organizations to compile and analyze all their projects seamlessly. By integrating your work, projects, and tasks into a single, user-friendly online platform, PI can be tailored to meet the specific requirements of your business. This makes it particularly beneficial for organizations with intricate project management needs, such as budgeting, scheduling, time-tracking, and capacity planning. Despite its robust features, PI remains accessible and adaptable, which in turn enhances the level of customer service you can offer. Users can effortlessly merge data from essential tools like CRM, accounting, DevOps, and support software, providing stakeholders with immediate insights into project status. Additionally, the FREE version of PI allows users to get started quickly and scale their usage over time as their needs evolve. This flexibility ensures that as your organization grows, PI can continue to meet your changing project management demands.
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Newgen Provider Contracting Management
Enhance the lifecycle of provider contracts by utilizing automation to effectively manage complicated care delivery models, intricate regulations, and constrained provider networks. It is crucial to uphold compliance with regulations to reduce the chances of facing financial penalties. By promoting the creation and oversight of value-based contracts, providers are empowered to deliver transparent and consistent care to their members. The entire contracting process should be expedited, covering initiation, negotiation, execution, archiving, amendments, and renewals. An automated contract creation system, supported by interview-driven contracting features, can streamline this process. A smart questionnaire can be employed to swiftly generate contracts from pre-defined templates, while integrating features like parallel editing, bind variables, reusable clauses, and templates will further accelerate contract development. Additionally, a systematic and organized approach to managing provider credentialing should be maintained, incorporating case auto-routing and intuitive checklists to decrease the likelihood of errors. This all-encompassing strategy not only boosts operational efficiency but also cultivates stronger relationships with providers, ultimately benefiting all stakeholders involved. Moreover, a focus on continuous improvement and feedback mechanisms can ensure the longevity and adaptability of these practices.
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NewgenONE Customer Communication Management (CCM)
Customer Communication Management, commonly known as omnichannel customer engagement, refers to a wide-ranging set of information technology solutions that aid in overseeing every aspect of customer interactions. This method provides a cohesive platform that merges an organization's essential applications, enterprise systems, web components, portals, and customer relationship management tools, thus optimizing the delivery of communications across multiple channels such as email, print, SMS, WhatsApp, and various social media outlets. Additionally, CCM enables organizations to customize their communications based on specific customer profiles, preferences, and behaviors, ensuring outreach is conducted through the channels that customers prefer. By offering a suite of features that includes a modern design interface, secure distribution options, tracking capabilities, and intuitive templates, Newgen’s omnichannel customer engagement software empowers business leaders with the resources needed to enhance customer experiences and satisfaction levels significantly. This integrated approach not only boosts engagement but also cultivates deeper connections between businesses and their clientele, ultimately driving loyalty and long-term success. Enhancing customer relationships in this way is crucial in today’s competitive market landscape.
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