MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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Sendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively.
Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.
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CommerceIQ
CommerceIQ is the industry's leading AI-powered digital commerce platform, trusted by 2,200+ global brands to drive profitable growth across online marketplaces. Our unified solution connects sales, retail media, and digital shelf operations across Amazon, Walmart, Target, Instacart, and 1,450+ other retailers worldwide.
What makes us different? We deliver AI that actually works—automating complex tasks like profit recovery, inventory management, digital shelf, and retail media optimization while providing real-time insights that help brands capture market share. Our customers report game-changing results: issues that took weeks to identify are now resolved same-day, shortage dispute success rates have skyrocketed, and teams save hundreds of hours through intelligent automation.
Operating across 59+ countries, CommerceIQ transforms overwhelming ecommerce complexity into strategic advantage, enabling brands to make data-driven decisions that accelerate growth and maximize ROI.
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NielsenIQ Revenue Optimizer
To boost both revenue and profit margins, it's essential to implement a well-crafted pricing and promotional strategy. The NielsenIQ revenue optimizer provides manufacturers and retailers with essential tools to effectively manage and continuously enhance their revenue growth strategies. By leveraging advanced artificial intelligence, this solution identifies the most effective pricing strategies for both everyday and promotional items, ultimately maximizing profitability. With this cutting-edge revenue growth management tool, companies can gain faster and more efficient insights into their pricing and promotional efforts, ensuring they remain competitive in the market. Additionally, the proprietary AI capabilities of the NielsenIQ revenue optimizer empower businesses to improve their portfolio strategy development, fine-tune price and pack configurations, and enhance customer account planning. Moreover, it assists in refining promotion evaluations and trade strategies, creating a comprehensive approach to revenue management. This innovative strategy not only generates instant revenue but also lays the groundwork for lasting growth in the future. By embracing this technology, businesses can position themselves to adapt to market changes swiftly and effectively.
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