ConnectWise SIEM
With co-managed threat detection and response, deployment can occur in any location. ConnectWise SIEM, which was previously known as Perch, is a co-managed platform for threat detection and response, backed by a dedicated Security Operations Center. This solution is crafted to be both flexible and scalable, catering to businesses of all sizes while allowing customization to meet individual requirements. By utilizing cloud-based SIEM solutions, the time needed for deployment is significantly shortened from several months to just minutes. Our Security Operations Center actively monitors ConnectWise SIEM, providing users with access to essential logs. Additionally, threat analysts are available to assist you immediately upon the installation of your sensor, ensuring prompt support and response. This level of accessibility and expert guidance enhances your security posture right from the start.
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CallShaper
An All-In-One Call Center Solution
CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations.
The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing.
CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Meeami AI SWB Noise Suppression
Meeami has introduced a cutting-edge AI-based super wide band noise suppression technology that achieves outstanding performance while maintaining low power usage for a variety of edge devices such as laptops, smartphones, automotive systems, and wearables. This innovative solution is also designed for embedded systems, like DSP mixers found in conferencing environments. Users can conveniently utilize our noise-canceling virtual driver application, which is compatible with both Windows and Mac, to ensure a clear and focused communication experience during calls and virtual meetings. The technology functions seamlessly on application processors, including Intel, AMD, M1, and Snapdragon, as well as DSP chips, providing the low latency that is crucial for real-time interactions. It proficiently eliminates over 50 distinct types of background noises—ranging from clock ticking to dog barking, door slamming, and even crying babies. With a rich background of over two decades in audio solutions, Meeami emerged as a spin-off from the media processing and real-time communications sector of Imagination Technologies, establishing itself as a pioneering entity in IP communications and voice IoT technology platforms that support voice, video, and messaging services. This dedication to pushing the envelope in innovation enables Meeami to stand out as a reliable ally in improving communication clarity across diverse platforms and devices, ultimately enhancing user experiences significantly. The ongoing commitment to refining their technology underscores Meeami's role as a leader in noise suppression solutions.
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Noise Blocker
Introducing a versatile noise gate specifically engineered to eradicate annoying microphone sounds during calls, gaming, or streaming activities. Noise Blocker allows you to record specific noise samples that you want to filter out, and it will smartly evaluate incoming audio against your customized noise list to mute any unwanted sounds, guaranteeing that only the audio you desire is transmitted. Bid farewell to complaints from friends about intrusive buzzes, hums, or static during Skype conversations, and eliminate the risk of being muted by your gaming team for inundating Discord with the clatter of your mechanical keyboard. No longer will you need to awkwardly switch between mute and unmute during conference calls; this innovative tool effectively silences any bothersome background noise. It boasts compatibility with nearly any application and offers a seamless setup process, enabling you to engage in uninterrupted conversations while maintaining a crystal-clear voice. While daily usage is capped at one hour before purchase, during that trial period, you can easily eliminate background static, microphone hums, keyboard typing sounds, mouse clicks, and even the hum of your laptop fan. With Noise Blocker, you can experience the liberation of clear communication devoid of distractions, enhancing your gaming and streaming endeavors. Plus, with its user-friendly interface, you’ll find it a breeze to navigate and adjust settings to perfectly suit your needs.
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