NuGenesis SDMS Verified Customer Reviews (2026)

QBench is a cloud LIMS that gives testing laboratories one platform for samples, workflows, data, inventory, reporting, quality processes, and client interactions. Every stage of lab operations runs through QBench, from order placement and sample processing to results and automated reporting. Because the platform is highly configurable, labs set up their own workflows, custom data fields, and automations to match how they already work, then adjust those settings as processes change without leaning heavily on custom code. File parsers and a robust API link QBench with instruments, software, and other systems. Data moves between them automatically, which cuts down on repetitive entry and transcription errors. For deeper reporting, labs can connect QBench to Tableau, Power BI, Domo, and Looker via REST API. Core features: Sample and workflow tracking Configurable workflows and custom fields Automation Instrument and system integrations File parsers and API access Inventory management Client portal Automated reporting Analytics and operational insights Tableau, Power BI, Domo, and Looker connectivity Built-in Quality Management System (QMS) Rather than requiring extensive custom development to fit a lab’s processes, QBench is designed to adapt, so changes to fields, processes, and automations stay in the lab’s hands. Running in the cloud, QBench keeps lab data, workflows, quality management, and reporting secure and centralized. Former bench scientists on the QBench team help customers through implementation and ongoing use.

SciSure is a platform for managing laboratory operations end-to-end, built for scientific organizations. It brings together ELN, LIMS, and Health & Safety tools so teams can document experiments, track samples, manage chemical inventory, and maintain compliance workflows that are structured and audit-ready. By replacing fragmented systems with a single governed platform, SciSure helps organizations improve reproducibility, gain clearer operational visibility, and scale lab operations with less risk.

InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.