Service Center
Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.
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Process Street
Process Street is the Compliance Operations Platform that helps fast-moving teams in regulated industries enforce standards, automate execution, and prove compliance with confidence. It brings document control, workflow automation, and real-time oversight into one unified platform so policies are not just written, they are followed and verified.
With Process Street, teams can create version-controlled SOPs and policies using Pages, link them directly to automated workflows, and ensure every task, approval, and data point is tracked with audit-ready logs. Cora, the AI compliance agent, monitors execution in real time, flags issues, and recommends improvements, turning manual oversight into continuous control.
Whether you need to onboard employees, prepare for audits, manage policy changes, or enforce vendor compliance, Process Street gives you the tools to do it faster and without the risk of missed steps or tribal execution. Automate form collection, task assignments, escalations, and approvals with no code. Keep teams aligned, even as you scale.
Used across financial services, real estate, healthcare, and manufacturing, Process Street supports compliance with standards like ISO 9001, SOC 2, SOX, HIPAA, and FDA CFR Part 11. Thousands of teams at companies like Salesforce, Colliers, Hartford Healthcare, and Drift use Process Street to reduce audit prep time, streamline training, and build systems that run without micromanagement.
Every workflow is structured. Every policy is enforced. Every action is proven. With native integrations, role-based access, automated evidence capture, and AI-powered insights, Process Street replaces checklists, spreadsheets, and siloed tools with a closed-loop system of control.
If you run high-stakes processes and need to stay compliant without slowing down, Process Street is built for you.
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Surge HIMS
The rooms dashboard designed for corporate-grade facilities enables front office personnel to greet both visitors and doctors with a friendly demeanor while swiftly guiding them to their appropriate rooms. Moreover, the RMO and PRO have the convenience of a detailed live overview of the hospital's occupancy presented on a single screen. With Surge HIMS, the front office team can conduct the admission process smoothly and with assurance, requiring only minimal and initial data entry, as well as checking the availability of rooms. This dashboard not only sheds light on all patient services but also simplifies the billing procedures. Staff members can quickly retrieve a patient's EMR, charts, and billing details from this centralized interface, facilitating the rapid application or collection of charges. In addition, the front office can keep track of room availability in real-time, handle advance bookings, and transfer patients to their preferred rooms, all while Surge HIMS guarantees that billing operations are precise and efficient. Overall, this streamlined method significantly boosts the operational efficiency of the hospital environment, leading to improved patient satisfaction and staff productivity.
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Axpert HMS
Revolutionize the management of healthcare establishments with Axpert HMS, which integrates clinical, financial, and operational data into a single, centralized platform. This solution enhances record maintenance and data organization across multiple departments, resulting in heightened efficiency within hospital procedures. By fostering a cohesive workflow, this integrated software underscores a patient-focused methodology while bolstering the capabilities of the healthcare sector. Designed for peak healthcare performance, our Health Information Platform prioritizes interactions throughout the patient lifecycle within a fully digital, paperless environment. Leveraging its low-code technology, Axpert HIP can be rapidly customized to fulfill specific needs, ensuring complete adaptability for any future modifications. Moreover, it enables healthcare institutions to manage their Health Information Management System (HIMS) independently, requiring a minimal IT workforce and reducing reliance on outside vendors. Ultimately, Axpert HIP transforms the operations of hospitals into a fully digital experience, paving the way for a new era of paperless healthcare systems. This significant transformation not only boosts operational efficacy but also greatly enhances the quality of patient care and overall satisfaction, creating a more responsive healthcare environment. The shift towards such advanced systems signifies a commitment to embracing technology for better health outcomes.
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