What is Office24by7?

Every customer holds value, and each transaction is pivotal to the business's success. Concentrate on elevating your sales, marketing, and customer service efforts to guarantee customer happiness. Satisfied customers contribute to a motivated team. Clear and effective communication is key to maintaining uniform messaging across various channels. Leveraging appropriate tools can significantly improve communication via enhanced technological capabilities and better problem-solving. It's important to express gratitude to your customers, as this can positively shape their views of your offerings. Automation streamlines your processes while also allowing for more personalized customer interactions, eliminating the need for clunky manual tracking methods. Your sales team will maintain a unified approach to customer engagement. Endeavor to develop more favorable deals and nurture deeper connections with your clientele. It is vital to acknowledge the role of customer delight in business success! Providing outstanding support is crucial for a flourishing enterprise. Focus not only on building loyal customers but also on transforming them into passionate advocates for your brand. By emphasizing the customer experience, you lay the groundwork for long-term prosperity and growth. Remember, a thriving business is built on strong relationships and continual improvement in service delivery.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
Office24by7
Date Founded:
2011
Company Location:
India
Company Website:
office24by7.com

Product Details

Deployment
SaaS
Android
Training Options
Online Training
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Office24by7 Categories and Features

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Office24by7 Customer Reviews

Write a Review
  • Reviewer Name: Ishita V.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Software for business

    Date: Dec 22 2021
    Summary

    Everything is super easy to use and navigate through. Value for money platform.

    Positive

    I like the ability to see real-time results in the marketing presence as well as track the effectiveness of the marketing campaign. Excellent software for small businesses.

    Negative

    Everything is fine with the software.

    Read More...
  • Reviewer Name: Smitha R.
    Position: Organizer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Happy customer

    Date: Dec 14 2021
    Summary

    Overall all a good software.

    Positive

    It is easy to use once you get acquainted and spend time with this Office24by7 software. I am sure it will become even more valuable over time.

    Negative

    No features to dislike at all.

    Read More...
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