What is OffsiteStatus?

When your website goes down, where do your users seek information? We provide a reliable solution to ensure they stay updated. Your system status page acts as a crucial resource for your customers during any outages, offering a live overview of your system's performance and reassuring them that the issue is being resolved. Should a problem arise, you can swiftly access your system status admin page or leverage the OffsiteStatus API to disseminate updates effectively. It is advisable to update your status blog every 30-60 minutes until normal operations resume. By establishing a dedicated off-site system status page, you can keep the lines of communication open with all your customers right from the beginning of the issue. Rather than facing a barrage of frustrated emails and phone calls, you will have a clear communication channel to keep everyone informed. Being transparent about downtime fosters trust with your users, ultimately improving their overall experience. Furthermore, integrating your system's Facebook and Twitter accounts into your OffsiteStatus page enhances outreach and engagement with your audience. This proactive strategy not only keeps customers well-informed but also showcases your dedication to transparency and their satisfaction. Such consistent communication not only mitigates frustration but also strengthens relationships with your customer base over time.

Integrations

Offers API?:
Yes, OffsiteStatus provides an API

Screenshots and Video

OffsiteStatus Screenshot 1

Company Facts

Company Name:
Browshot
Date Founded:
2011
Company Location:
United States
Company Website:
www.offsitestatus.com/tour.html

Product Details

Deployment
SaaS
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

OffsiteStatus Categories and Features

IT Alerting Software

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications