What is OmniPCX Enterprise Communication Server?

In the current digital era, businesses are focused on boosting their competitive edge while offering employees the flexibility of hybrid work setups. A key element in this strategy is effective corporate communication, which is essential for promoting teamwork and improving customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) facilitates effortless communication with both your staff and clients, regardless of where you are situated. With OXE Purple, every interaction can evolve into a significant relationship by embedding communication features directly into your business applications. To maintain seamless operations, the platform is equipped with secure, high-availability technology that ensures business continuity. By leveraging a hybrid cloud infrastructure, organizations can modernize their communication systems incrementally. This means not only can you communicate with your teams and clients from virtually anywhere, but you can also cut costs by integrating communication solutions into your private cloud environment, which takes advantage of virtualization and offers extensive scalability for easier maintenance across various locations. In addition, the platform presents robust call management features, such as group calls, line supervision, and advanced call filtering, which further enhance operational efficiency. Collectively, these capabilities contribute to cultivating a more adaptable and responsive business atmosphere, ultimately leading to improved outcomes and stronger relationships.

Screenshots and Video

OmniPCX Enterprise Communication Server Screenshot 1

Company Facts

Company Name:
Alcatel-Lucent
Date Founded:
2014
Company Location:
France
Company Website:
www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

OmniPCX Enterprise Communication Server Categories and Features

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

More OmniPCX Enterprise Communication Server Categories