
SearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAGâ„¢ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data.
The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPTâ„¢ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution.
Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case.
SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
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3D Cloud is a reliable and secure enterprise 3D platform that is widely recognized and utilized by companies such as Lowe's, Ashley, Macy's, HNI, and La-Z-Boy, offering specialized applications and content management for various categories including furniture, kitchens, bathrooms, outdoor decking, storage solutions, and closets. With the capability to build, deploy, and manage a range of 3D applications—such as Web AR, room visualizers, product configurators, and 3D room planners—this platform ensures compatibility across all devices and channels. Additionally, you can expect to launch your 3D solutions within a remarkably short timeframe of just 8 to 10 weeks, making it an efficient choice for enterprises looking to enhance their digital offerings.
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imagine.io
Uncover the versatile features of interactive 3D photography that seamlessly align with your requirements, whether you're looking to showcase product imagery, curate ideal lifestyle scenes, or explore a range of options in between. Effortlessly create realistic images without any background in 3D design, as this intuitive solution significantly reduces the necessity of ordering samples that might not advance to the next phase of product development, thus minimizing waste. Perfect for a variety of teams—spanning product development, marketing, sales, and beyond—Imagine.io can slash your prototyping and photography costs by an astounding 70-80%, all while saving precious time. Our all-encompassing image production platform strengthens your business, boosting your eCommerce and digital presentations. Speed up customer engagement by presenting customized prototypes, lifestyle scenarios, and more—all possible within minutes. Rather than relying on expensive photoshoots, you can craft stunningly lifelike images tailored to your specific needs, guaranteeing both efficiency and high standards in your visual communications. This groundbreaking method not only enhances your operational workflow but also revolutionizes the way you engage with your customers, fostering deeper connections and creating lasting impressions. By embracing this technology, you will be well-equipped to respond swiftly to market demands and consumer preferences.
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iONE360
iONE360 stands out as a renowned omni-channel visual product configurator that seamlessly blends 3D, AR, VR, automated rendering, and a room planner into a single, integrated platform. This all-encompassing tool equips users to manage every facet of product data, tailor product configurations, oversee assets, and distribute them efficiently across both digital and physical channels. Functioning as a holistic solution for 3D product configuration through a guided selling framework, iONE360 enables the creation of lifelike visuals for a range of product variants, displaying them in realistic settings using Augmented Reality, while also incorporating these products into an easy-to-navigate room planner.
With its powerful CTO and CPQ features, iONE360 empowers both backend teams and consumers to personalize complex products and place orders with precision, thereby reducing the likelihood of errors. By allowing customers to visualize each step of the buying process, it addresses uncertainties within minutes, instilling confidence that can significantly enhance sales. The platform is capable of elevating conversion rates dramatically, ranging from 27% to 70%. Additionally, the functionalities of the room planner stimulate further purchases, prompting customers to spend up to three times their initial budget. Thus, iONE360 not only refines the shopping journey but also plays a pivotal role in amplifying overall business revenue. Businesses leveraging iONE360 can expect a transformative impact on their sales strategies and customer engagement.
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