OpenText CCE Customer Reviews in April 2025

What is OpenText CCE?

Customer Communications Enterprise provides a flexible, intuitive interface that enables business users throughout your organization to seamlessly connect different departments and data streams, fostering a cohesive communication strategy with customers during their entire journey. Every organization, regardless of whether it operates in the Business-to-Consumer or Business-to-Business realm, generates numerous vital documents daily, often numbering in the hundreds or even thousands. Nevertheless, it has become increasingly clear that your current internal output system is struggling to meet your changing demands. As you embark on your Digital Transformation journey, the need to adapt to new challenges has become more pressing, making it evident that change is essential for continued success. OpenText™ Communications Center Enterprise is ideally equipped to assist in this transformation and improve your operational practices. By optimizing the use of your existing IT and Enterprise Resource Planning resources, you can expect a marked enhancement in the effectiveness of communications throughout your organization. This improvement will ultimately lead to substantial gains in overall efficiency and production capacity, empowering your business to excel in a competitive market. The necessity to embrace this transformation is immediate, and with appropriate tools and strategies, your organization is poised for extraordinary growth and success in the future. Taking action now can set the stage for a promising tomorrow.

Integrations

No integrations listed.

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Screenshots and Video

Company Facts

Company Name:

OpenText

Date Founded:

1991

Company Location:

Canada

Company Website:

www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-streamserve

Product Details

Deployment

SaaS

Training Options

Documentation Hub

On-Site Training

Video Library

Support

Standard Support

Web-Based Support

Product Details

Target Company Sizes

Individual

1-10

11-50

51-200

201-500

501-1000

1001-5000

5001-10000

10001+

Target Organization Types

Mid Size Business

Small Business

Enterprise

Freelance

Nonprofit

Government

Startup

Supported Languages

English

OpenText CCE Categories and Features

Customer Engagement Software

Analytics

Churn Management

Communication Management

Community Management

Content Syndication

Feedback Collection

Gamification

Live Chat

Video Content