Opensend Reviews

Opensend has truly become a staple for our email marketing clients, and we’re thrilled with the consistent value it provides. Highly recommended for any brand looking to maximize their reach and conversion potential!

Opensend is super effective at transforming anonymous website visitors into engaged customers, seamlessly integrating with Klaviyo to make the process straightforward. Our clients consistently see increased revenue, and Opensend’s team is always there to guide us. They’re proactive, responsive, and provide clear instructions that make implementation smooth and successful.

There are no real downsides. As long as you follow their team’s guidance on setup and best practices, everything works seamlessly.

I believe in Opensend. I think they're very accurate in terms of their data and customer acquisition has never been much effective than with Opensend! Amazing company!

I like that through Opensend, we can detect real leads and who can be potential business partners. We can also quickly see who was vaguely interested in our company/services compared to who was super interested. I'm on the marketing side of the dept. and I can honestly say, their service and platform has helped us generate business in different ways.

Only thing I would change is to be able to export lead lists out of the Opensend platform :)

Can't complain about anything so credit where credit is due. I'll definitely recommend Opensend to others.

From the executive that reached out to me to the onboarding to the technical support, I'm happy with my decision.

That just because this is an incentivised review that you'll think they didn't deserve five stars. They do.

Overall we are loving Opensend. Their team is extremely helpful and knowledgeable and the results speak for themselves.

Opensend was extremely easy to install, the installation process took minutes, and we started seeing results almost immediately. We are getting over 150 high quality leads a day added to our email list. It was eye opening how much revenue was sitting untapped on our site. The Opensend team has also been amazing to work with.

No complaints! They continue to develop and add new services that we are looking forward to implementing.

Overall, I would highly recommend Opensend to any brand. Their insights are top notch and help drive sales and growth for the brands we've been able to utilize it for.

Opensend is incredibly user friendly and opens up a ton of opportunity for our clients. The service we receive from Opensend themselves as well is top notch! So quick to provide answers and always willing to lean in and help. 10/10!

Currently, I haven't experienced anything that would detour me from recommending the product to clients.

Overall, Opensend has exceeded our expectations as an email marketing platform. It’s straightforward to use, but still packed with advanced features that make a real impact on our engagement and conversions. The support team is responsive and helpful, guiding us through any questions we have along the way. I would highly recommend Opensend for any team looking to streamline their email marketing efforts.

Opensend is incredibly intuitive, making it easy to set up campaigns and manage lists. The platform offers powerful automation features, allowing us to create engaging customer journeys with minimal effort. I also appreciate the detailed analytics that help us optimize our campaigns effectively.

There’s not much I dislike, but it would be great to see more customization options for design templates in future updates.

Opensend has exceeded my expectations—their team is amazing, always willing to go the extra mile for us. From setup through our ongoing partnerships, they’ve provided support, strategy, and advice. Our partners have experienced list growth, higher conversions, and notable revenue increases. Opensend is a game-changer for any agency and its partners. If you're looking to build a community, grow it, and generate revenue, Opensend is the best email setup out there. Five stars and highly recommended!

- List growth
- Higer conversions
- Community builder
- Better open rates
- Strategy & support on the build out
- Very responsive to all questions
- Great communication

Nothing bad / don't like! Keep up the great work Opensend Team!

Overall, I would recommend Opensend to anyone looking to get a higher ROI out of their email program. It's easy to use, simple to setup and the team is very supportive.

Opensend is easy to set up and worked directly with Shopify + Klaviyo. The team is very responsive and also provided some great tips to get started. I like that this solution requires no active management once it is set up.

I wish the platform had native A|B testing and that I had more controls over which emails were allowed (e.g. non-corporate only, certain domain names etc...)

It's really positive so far; the team is flexible and responsive and wants to see you succeed. The platform’s analytics dashboard provides detailed insights into performance, including open rates, click-through rates, and revenue driven from Opensend-specific emails. This level of data is vital for us to prove to our brands that the platform is worthwhile continuing to work with.

Opensend has proven itself to be an effective platform for identifying traffic that otherwise would have been anonymous to us. What's also great about the tool is the levers we can pull to ensure we're only sending the highest quality anonymous traffic (ie users who visited multiple pages, been on site for 60+ seconds etc). This has allowed us to confidently target them with email automations and campaigns, knowing that they are very interested in the brand. With that, we are regularly seeing an ROI far higher than many other customer acquisition channels, and it's been a no-brainer to continue using it.

Our biggest concern was whether it would affect email deliverability, but so far we've seen no dramatic effect on that at all. If anything, it's remained the same.

Opensend is fantastic! The customer service is top-notch and very responsive. Once set up, it's incredibly easy to use and self-sufficient.

-Great customer service
-Easy to use system
-Changes can be done easily
-Different plan options to fit your needs

It can get costly as your website attracts a lot of people. On the bright side, they offer flexible plans and budget controls, ensuring you only pay for what you need!

The team is responsive and easy to work with. The data quality is better than expected; as long as you know how to manage your reputation, you should have no issue using the service.

An effective, low-cost option to retarget users through email, meta, & Google ads. I'd recommend giving it a try.

Their dashboard and user tracking are not as good as some competitors.

Opensend had a seamless integration and I immediately started getting leads. It has helped to grow my list with quality buyers and has helped to raise my overall email revenue. There is a great dashboard with a lot of insights into analytics, plus I appreciate the monthly reports and checkins I receive from my account manager. I definitely recommend!

Really easy to install and use.
Started generating leads immediately and still consistently acquiring leads.
Raised my overall email Revenue.
Great customer support.
Appreciate the rollover credits.

I wish there were more in depth analytics on channel revenue.

Very pleased with Opensend and the platform's comprehensive ability to identify anonymous buyers who have interest in our products.

Quick & easy integration, simple platform, and noticeable results. We've been able to identify thousands of curious shoppers

Some analytical metrics could be a bit more detailed but overall still good

Opensend is a great tool to get new users and actively nurture them through email marketing. I wish this was available for other markets besides the USA.

Integrating Opensend into our engagement strategy has been transformative for the brands I manage. Many active users aren't reached by traditional email marketing, so introducing Opensend, building targeted flows, and smoothly transitioning customers into Klaviyo has created an exceptionally effective acquisition approach.

As Opensend has grown, the platform has also enhanced its capabilities in user identification, offering greater clarity into our audience segments. Additionally, new integrations with platforms like Meta and Google have expanded our ability to reach users across multiple channels, maximizing engagement and acquisition opportunities.

My experience with Opensend has been extremely positive. The team is consistently responsive to any issues, and their swift troubleshooting is impressive. The integration process itself is straightforward and quick, delivering tangible results almost instantly.

I have no complaints about Opensend—it's an outstanding value. Every client using Opensend has seen a clear return on investment within the first month.

I would love deeper analytics on the value of the conversions in the main dashboard.

We are gathering insights with Opensend that are streamlining some previously manual processes. We are enjoying the product so far!

Our CSM at Opensend is very responsive and made the onboarding process seamless! We are enjoying the platform so far!

Some platform features were not the most intuitive at first, but with training, we were able to figure out everything we needed!

Overall, I've had a really smooth experience with Opensend — there was no long learning curve to figure out how to use it and I find it super helpful.

Opensend takes a lot of the work off my plate, since I don't have to worry about manually capturing emails. I'm able to much more effectively generate audiences and capture the traffic that I'm going for.

I don't have much by way of cons! It was easy to set up and has satisfied my needs.

I've been happy with the quality of leads and haven't had any issues yet. Well worth the money. It's so easy to get started and well worth giving it a shot.

Easy to implement and works seamlessly with Klaviyo. My favorite thing about this is I get valuable leads with little to no effort on my part. This really has been a no-brainer for us.

Nothing really. I'd like it to be less expensive, but I'd like everything to be less expensive. Haha.

Overall, I highly recommend Opensend to my clients and all have been satisfied with using it! Our order rates have gone up and subscribers increased!

You can target potential buyers who might not have taken the time to subscribe to your emails.
Dashboard has an intuitive design, making it easy to navigate and use, even for people who aren’t very tech-savvy.
Support 12/10
Scalable for growing businesses!

You need to make sure you are strategic with email sending and segmentation to keep your email metrics healthy. Learning curve for effective use

Terrific experience thus far. Was always a bit tentative around these platforms but Opensend feels like the least-intrusive, brand-first option.

Easy to use platform with a brand-friendly approach to cold-retargeting. NO spammy emails and can easily set parameters around which customers to send to. Terrific UI and an A+ team

None, really. Very easy to work with and the team is very accommodating.

Opensend provides a simple and effective solution for capturing more potential customers. It's quick to set up and backed by outstanding customer support.

Opensend is an easy way to capture more potential customers. It's easy to set up and they have excellent customer service.

We hit our limit every month. We can upgrade and get more leads but we cap our spend. Not really a bad thing.