What is Operations1?
Operations1 is an AI-powered Connected Worker Platform (worker assistance system / SOP management software) for manufacturing companies. The platform serves as the central execution layer for all worker-led processes on the shopfloor: digital work instructions, checklists, and inspection reports are created via a drag-and-drop editor, version-controlled, and delivered directly to the workstation through an offline-capable app. Workers are guided step by step through assembly, quality inspection, or maintenance, with every execution automatically generating an audit-proof report. Integrated AI features support workers and process owners along the entire workflow, from document creation to execution.
Over 160 companies worldwide rely on Operations1, including Daimler Truck, Trumpf, Liebherr, Krones, and ThyssenKrupp from industries such as mechanical and plant engineering, automotive supply, and industrial goods manufacturing. They achieve measurably higher output, lower defect rates, shorter training times, and significantly less manual documentation effort. As an official SAP partner, Operations1 integrates seamlessly into ERP, MES, CAQ, and DMS systems via bidirectional interfaces. ISO 27001 certified, GDPR-compliant, hosted on Microsoft Azure in the EU.