Social Intents
Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom.
Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary.
There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
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Local Measure Engage
Engage offers a uniquely tailored and outstanding experience by leveraging the capabilities of AWS and Generative AI.
Traditional contact center systems, which are often cumbersome and outdated, can lead to excessive costs and inefficiencies. Local Measure's Engage For Amazon Connect is designed to meet the demands of today's consumers effectively.
As a Contact Center as a Service, Engage takes care of all upgrades and enhancements, eliminating the need for costly agent licenses or complex hardware setups. Our pricing model based on consumption is flexible enough to suit businesses of various sizes.
To successfully establish a brand, prioritizing customer needs is essential. Engage empowers agents with tools such as sentiment analysis and chatbots, allowing them to gain deeper insights into customer behavior and enhance user experience.
Engage supports multiple communication channels, including Voice, Email, SMS, Facebook Messenger, Instagram DM, Twitter DM, WhatsApp, WeChat, LINE, and Web Chat, ensuring comprehensive customer engagement. This multi-channel approach not only streamlines interactions but also helps businesses connect with their audience in the ways that are most effective for them.
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Freshchat
As the world increasingly embraces contactless services, consumers now seek immediate, tailored assistance through familiar and easily accessible channels. Businesses are leveraging Freshchat's robust messaging platform to provide support across multiple digital avenues, utilizing a combination of automated solutions and human interaction. Freshchat brings forth a variety of features, including:
- An integrated inbox that streamlines conversations from different digital platforms
- Advanced AI-driven chatbots designed to enhance user engagement and understand intent
- Proactive communication through highly targeted multimedia campaigns
- Smart load balancing and automatic routing functionalities
- Effortless integrations with a rapidly expanding app marketplace and customizable APIs
- A resilient infrastructure hosted on AWS, compliant with industry standards
In addition to these advantages, Freshchat supports a wide range of languages, ensuring that businesses can cater to diverse customer bases effectively. This comprehensive approach makes Freshchat an invaluable tool for companies aiming to enhance their customer service experience.
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EasyVoice
Voice-activated solutions empower companies to transmit content from the cloud directly to any device that supports Alexa functionality. Our team of skilled Alexa developers is dedicated to ensuring that your brand can be accessed easily through simple voice commands. With just a single phrase, a broad audience can instantly tap into your products and services. Our certified developers boost customer interaction by harnessing the potential of voice assistance technology. Easy Voice focuses on crafting innovative voice solutions for both B2B and B2C environments that work seamlessly with Alexa services, including applications and skills. We provide a thorough Alexa development solution aimed at connecting users through Amazon Echo and other Alexa-compatible devices. The Alexa Skill and Dash Button Platform serves as a revolutionary tool that enables businesses to oversee customer engagement via voice in an integrated fashion. It smoothly aligns with both current front and back office systems, offering a unified experience. Our unwavering dedication to quality establishes us as frontrunners in creating high-quality voice assistant applications, skills, and apps, guaranteeing that your enterprise remains ahead in the technological landscape. By adopting this cutting-edge technology, organizations can considerably improve their customer engagement and satisfaction, ultimately leading to greater operational success. Additionally, this shift not only modernizes communication but also fosters deeper connections with customers, driving brand loyalty in the long run.
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