CallShaper
An All-In-One Call Center Solution
CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations.
The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing.
CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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SharpeSoft Estimator
SharpeSoft Estimator is a versatile cost estimation software available in both on-premise and cloud formats, tailored specifically for contractors and subcontractors within the construction sector. This innovative software enables users to streamline the bidding process, evaluate item quantities and prices from several subcontractors and suppliers, and maintain their contractor data, among other functionalities.
Additionally, SharpeSoft offers comprehensive tools to facilitate the management of labor, equipment, subcontractor expenses, and bid oversight, enhancing overall project efficiency.
Designed to cater to a wide array of sectors, its applications extend to heavy civil, highway and road construction, earthwork, pipeline projects, grading and excavation, and plant operations, ensuring it meets diverse industry needs effectively.
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Elko
Unlock the full potential of your title agency with innovative title quotes designed to spur growth. Elko enhances the capabilities of title agencies through a personalized portal for obtaining title quotes and closing estimates, which helps you effortlessly secure more orders. This tailor-made quoting platform allows your partners to access title quotes, create seller net sheets, and generate buyer estimates at any time they need. You can conveniently offer TRID-compliant title insurance policy quotes from top underwriters, ensuring your clients have access to the best options in the market. Orders processed via your Elko portal can smoothly integrate with any settlement software of your choice, making your workflow more efficient than ever. This all-encompassing solution guarantees a fully branded experience for your real estate agents and lender partners, allowing them to accurately compute closing estimates for both buyers and sellers. With Elko, your partners can access up-to-the-minute estimates and quotes from major title underwriters, equipping them with the assurance needed to finalize deals successfully. In the dynamic landscape of today's market, possessing the ability to deliver timely and precise information is essential, and Elko stands ready to bolster your agency's journey to success while ensuring seamless collaboration with your partners. As the market continues to evolve, embracing tools like Elko will empower your agency to thrive in competitive environments.
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E-Closing
E-Closing offers title production solutions that enhance the workflow of title agents, catering to their needs for improved customer service, effective business management, a shift to a paperless environment, and the ability to operate across various locations. This robust, cloud-based software is specifically designed for professionals in the title and escrow sectors. Drawing on a wealth of experience in title closing, E-Closing was created to address the demands of contemporary paralegals, attorneys, processors, agents, and closers, allowing them to boost their operational efficiency. The platform boasts an intuitive interface that simplifies transaction management while ensuring robust functionality, smooth workflows, security, and rapid processing. Users can swiftly understand how the software offers a wide range of features without unexpected costs or the necessity for additional modules, facilitating quick and accurate transaction completions. By utilizing E-Closing, professionals can proficiently manage their daily tasks, resulting in enhanced productivity and increased client satisfaction, ultimately leading to a more successful business operation. This innovative solution empowers users to focus on what truly matters: delivering exceptional service to their clients.
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