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What is Paytm?

Paytm is recognized as the foremost payments platform in India, offering a variety of payment options that accommodate numerous sources and destinations. With a customer base exceeding 8 million merchants, it allows users to transfer funds across any bank accounts without additional charges. Making payments is simple and convenient, whether you're doing so in person or online, through either Paytm Wallet or direct bank access. Moreover, it enables effortless money transfers to and from anyone, enhancing the overall user experience. The launch of Paytm Postpaid adds even more versatility, allowing you to shop now and defer payment until next month, ensuring that your shopping desires are always fulfilled. This innovative feature empowers users to handle their finances more effectively while still enjoying immediate access to their favorite items, making it a valuable tool for modern consumers. Ultimately, Paytm continues to revolutionize the payments landscape in India by providing solutions that prioritize user convenience and financial flexibility.

Integrations

Offers API?:
Yes, Paytm provides an API

Screenshots and Video

Paytm Screenshot 1

Company Facts

Company Name:
Paytm
Date Founded:
2010
Company Location:
India
Company Website:
paytm.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Paytm Categories and Features

Payment Gateways

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

More Paytm Categories

  • Reviewer Name: Krishna S.
    Position: Associate trainee
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best In Class Payment App

    Updated: Aug 22 2022
    Summary

    I am using Paytm since it was launched. I've seen many fascinating features that the company is adding still. Transaction speeds are very fast and can be done in milliseconds as well. I will recommend everyone to use Paytm as it is accepted by most of the people over here It has reached rural areas as well.

    Positive

    It has all the necessary features which cater for all needs of a person.
    It has used the best emojis to show a pictorial presentation.
    I can book tickets for trains, planes, buses, movies and so on.
    I consider it a safe and fast app for transactions.
    Also, I can do recharge of all sorts and can pay the bills.

    Negative

    They are not providing proper rewards as they have provided before.
    The cash back system needs more work I think.

    Read More...
  • Reviewer Name: Prithvi K.
    Position: Kotlin Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use and widely supported.

    Date: Jan 27 2022
    Summary

    Overall, Paytm is an easy-to-use payment tool which is accepted by almost all the major e-commerce sites and local stores. The customer support is responsive, and the payments are safe and secure.

    Positive

    - Paytm is an easy-to-use payment tool with multiple tools that helps in processing any type of online payment.
    - The payment are quick and secure and in case of any transaction failure the customer support are quick and helpful enough to resolve the user's issue in the least time possible.
    - The user interface of the application is easy to navigate and displays all the important tool on the home screen itself.

    Negative

    The scratch cards and perks are more when a user creates the account with decreases with time and also the coupon codes useless as they cannot be redeemed without doing any extra shopping with their coupon partners.

    Read More...
  • Reviewer Name: Ankit K.
    Position: Systems Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Seamless and secure payment solution.

    Date: Aug 08 2022
    Summary

    Overall, Paytm is an online wallet to make online transaction for various purposes. It also supports UPI transactions, which makes it a versatile payment application.

    Positive

    1. It has wallet features, and it also supports UPI transactions.
    2. The payments are seamless and fast.
    3. It is available on all the platforms.
    4. It is accepted by various online platforms, vendors and local shopkeepers.
    5. The customer support is helpful and quick to resolve issues.

    Negative

    1. The amount of failed transaction take long hours to get refunded sometimes.

    Read More...
  • Reviewer Name: Meenakshi S.
    Position: React Dev
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Payments on the go.

    Date: Jan 14 2022
    Summary

    Overall, Paytm is a great tool to do any type of payment quickly and securely. It is seamless to use and has simple user interface.

    Positive

    - Paytm supports every type of payment, bookings, recharges on the go.
    - It is widely supported by shops and e-commerce sites.
    - The transactions are safe and secure.
    - It is available on both Android and iOS.
    - Transaction can be done from wallet to wallet or directly from the bank account.
    - In case of any transaction failure, the amount gets credit back into the account quickly.
    - Multiple debit and credit cards can be added with a single account.

    Negative

    It is flawless, I haven't found a single con in my usage and in addition with that the customer support is quick in solving user's issues.

    Read More...
  • Reviewer Name: Subhan A.
    Position: React Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    More than just a payment application.

    Date: Nov 23 2021
    Summary

    Overall, Paytm is the simplest payment application which is more than just a payment application. It is available on all the platforms and is widely accepted.

    Positive

    - Paytm is a one-stop solution for any digital payment needs.
    - The wallet transactions are fast, secure and widely accepted.
    - Apart from transaction it also allows to book tickets, pay bills and shopping.
    - The user interface is intuitive across all the platform it is available on.
    - It saves a lot of time and hassle of carrying cash everywhere.

    Negative

    - It limits the transactions and requires the user to register and do KYC, which should be optional at least for the wallet.

    Read More...
  • Reviewer Name: Shishir D.
    Position: Senior Analyst
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Proudly made in India!

    Date: Oct 01 2021
    Summary

    Great overall experience. Minor tweaks can always be made but it stands head and shoulders above the competition in terms of integration. Paytm payment solutions is fantastic to use too!

    Positive

    Great UI and blazing speed of payments! India is proud to have a pioneer like Paytm to lead the fintech revolution.

    Negative

    Some payment failures occur on using UPI to make/accept payments.

    Read More...
  • Reviewer Name: Zuveriya H.
    Position: DevOps Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All-in-one payment wallet.

    Date: Jun 25 2021
    Summary

    Overall, Paytm is the best option for quick payments, recharges and bill payment. Furthermore, with every transaction made, the user gets rewards and discount coupons.

    Positive

    1. Paytm is widely accepted in shops, restaurants and all major e-commerce sites as a payment method.
    2. Paytm can be used to pay bills, recharges, ticket bookings and for investing also.
    3. Because of the tie-ups of Paytm with other brands, a user gets extra additional discounts by using Paytm as a payment method.

    Negative

    1. The only downside with using Paytm is that the customer support is not so helping and slow in resolving the customer's issue.

    Read More...
  • Reviewer Name: Rashmi N.
    Position: Full stack developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Paytm payment

    Date: Jan 21 2021
    Summary

    Overall it is very fast and has a clean design. It has all the features requires with wallet as well as UPI payments. You can do everything on this app and even buy and sell gold.

    Positive

    This is one of the apps that executed their strategy at the right time in the market. You can use this for almost all type of payments from school college fees to basic recharges it has everything. Also most of the payment gateways are using their services only. They also offer a bank account which is free of cost and has 0 maintenance fees.

    Negative

    There is no con in using this software but you cannot use it for international transactions.

    Read More...
  • Reviewer Name: Kuldip A.
    Position: Intern
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable and Robust

    Date: Mar 02 2021
    Summary

    Overall, it has a simple interface and powerful. You can use your wallet as well as its bank service. You can get a debit card too.

    Positive

    You can do all sorts of payments with the assurance of confidentiality and confirm payment. Your money rarely gets stuck in between gateways.

    Negative

    You cannot do international payments.
    It does not support internet banking.

    Read More...
  • Reviewer Name: Afsana K.
    Position: Back End Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Most Reliable Payment Method.

    Date: Feb 10 2021
    Summary

    Overall, Paytm is a great way to make payments because of the simple user interface anybody can use the app. It is accepted almost everywhere.

    Positive

    -The best perk of using Paytm is that it is accepted in almost every online/offline store.
    -Its wallet is quite fast for one-click payments, and you get cashback or coupons after every charge.
    -Paytm's UI is swift and simple so that anybody can use it.
    -You can also send back your unused wallet balance to your bank account for a 5% charge.

    Negative

    Sometimes you might face some delays in your transaction. Other than that, I haven't found any major con in Paytm. Even if there is a con, they fix it with regular software updates.

    Read More...
  • Reviewer Name: Marlio B.
    Position: Organizational Development People Chief
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure and genuine payment solution, Paytm saves tons of work

    Date: Jul 23 2021
    Summary

    Paytm started as an integral solution in our operations, being a payment and collection platform that is perfectly suited for both business and personal transactions, taking care of our capital and allowing us financial reports that show how we are using our money. All companies that are determined to add new payment and collection methods to their operations should give Paytm a chance, an extremely useful tool that uses security as its main virtue. Paytm is perfectly associated with the processes and provides solutions to users, in addition to providing customers with a new alternative where they can make their payments without the need to process their bank details.

    Positive

    Paytm offers different payment methods on its platform, always betting on the speed and security of the service which makes it one of the most stable and popular options on the market. The success rate of transactions is one of the highest compared to its competitors, allowing to generate more confidence among users, as they want to avoid problems with their money at all costs. Making bill payments is much easier with Paytm, from there we can make payments for basic company services, including even means of transportation for some of our employees who are constantly traveling.

    Negative

    Possessing a wide variety of features new users tend to make mistakes, therefore, they should inform themselves well about the tool before making any kind of transaction that may result in error. The Paytm interface could be more intuitive, users who are not familiar with this type of tool may be disadvantaged by not being able to understand at first each of the functions. Sometimes we can have slowness in the mobile application, which we think is essential to improve in order to continue projecting a better productivity in our processes and transactions.

    Read More...
  • Reviewer Name: Saba S.
    Position: Business Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and fast payment platform.

    Date: May 07 2021
    Summary

    All in all, Paytm is the fastest growing payment tool in India because of its easy-to-use UI and its integration with other companies. The transactions are fast and secure, also, it is the most accepted payment method in all the regions.

    Positive

    - Paytm is the fastest payment application in India, available on both the Android and iOS platforms.
    - It is a very easy-to-use application with very less response time.
    - All the payments done on Paytm is 128 bit encrypted for SSL security.
    - Paytm also provide support for UPI payments.
    - With every transaction done through Paytm, the user gets a reward or cashback.

    Negative

    - You don't have the option to revert the transaction if you transfer your money to the wrong person.
    - There is no dedicated call support provided by Paytm.

    Read More...
  • Reviewer Name: Ankur K.
    Position: Investor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pay for everything from one application.

    Date: Jun 04 2021
    Summary

    Overall, Paytm is one payment application for all payment needs. From booking tickets for movies to paying electricity bills, Paytm brings all this to one place.

    Positive

    - It not only allows you to pay money to your friends or family but also gives you the features to pay your bills and book tickets.
    - It gives you assured cashback and coupon codes with every transaction you make.
    - The transactions are end to end encrypted and hence very secure.

    Negative

    - It automatically logs you out from the application after some period of time, and that becomes annoying.

    Read More...
  • Reviewer Name: Zeeshan I.
    Position: Java Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All-in-one payment application.

    Date: Dec 22 2021
    Summary

    Overall, Paytm is a digital payment application that helps in making payments, paying bills and do online shopping as well within the application.

    Positive

    1. Paytm helps in making almost all types of transactions with just a single application.
    2. It is widely accepted as a payment method on almost all the websites, shops, and restaurants.
    3. The user interface of the application is detailed, and simple to use.
    4. Along with digital payment, it also helps in paying bills, recharges, and booking tickets.
    5. It is available on both Android and iOS.

    Negative

    1. The payment gets sometimes failed, and the money gets stuck and takes to time for the refund to gets initiated unless the user contact customer support.

    Read More...
  • Reviewer Name: Ashish K.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secured Transactions

    Date: Dec 21 2020
    Summary

    I have been using Paytm for years. It is the most trusted payment service. I regularly use it for my online transactions without any fear. The transactions are safe and secure.

    Positive

    The interface is extremely user friendly. It has many features. You can book tickets and pay bills. You can get 100% cashback.

    Negative

    It sometimes crashes. Otherwise, there are no cons that I have found until now.

    Read More...
  • Reviewer Name: Maqsood S.
    Position: Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Wallet and Bank

    Date: Dec 13 2020
    Summary

    Altogether, the app includes all the basic utility payment and provides vast bill payment options even we can pay traffic challans. The app is very secure and mostly works fine.

    Positive

    I used it for the virtual wallet as it uses to give a lot of cashback. After that, I begin to use it as my bank because it has no maintenance amount and provided a free virtual debit card. Its user interface is amicable and provides regular updates. If you are a merchant, you can integrate it with Paytm Business to provide you with additional features.

    Negative

    It has good security and a lot of handy features, but sometimes in rush hours, I have to face bank downtime, which is very hectic in emergencies.

    Read More...
  • Reviewer Name: Ayush S.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Experience

    Date: Nov 12 2020
    Summary

    I really like using Paytm and I will recommend everyone of you to use it. If you are using it very good if not the install it now and make your payments easier.

    Positive

    I am a very old customer of Paytm and I really like using it because it's very easy and convenient. Sometimes when in trouble this app comes as a saviour because we can easily pay and send money to anyone, anywhere.

    Negative

    The one thing cons is that they don't have a proper lock facility. Anyone can take the money from Paytm so we have to lock this app to avoid any kind of accident.

    Read More...
  • Reviewer Name: Rahul M.
    Position: Intern
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good online payment service

    Date: Nov 17 2020
    Summary

    I am using Paytm for a long time now its my goto app for payment as I avoid cash.Its very easy to use and the interface is very basic. Every shop in India accept Paytm nowadays and you can also use Paytm bank service to do other transaction.

    Positive

    Paytm is really easy to use as its user interface is very simple
    It's quite fast for doing online Paytm and is accepted on every online payment site.
    In Paytm Bank you can do Upi and open a private or saving account.
    Paytm now provide lots of other features and services.

    Negative

    Due to lots of features and new update its getting quite complicated to find what I need.
    But it is the best online payment app for me.

    Read More...
  • Reviewer Name: Navneet Singh N.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best payment app out there

    Date: Nov 26 2020
    Summary

    Overall a great app with a great feature and offers on every payment. Ans also payment is accepted by many vendors and businesses very easily.

    Positive

    Fast and quick payments.
    Upi support.
    Scan and pay feature.
    Virtual debit card and paperless bank available.
    Payment gateways can be seen on many sites.
    And also integrated with many other apps.

    Negative

    Currently I have found no cons in using this but the products sold on Paytm mall are not of that good quality.

    Read More...
  • Reviewer Name: Pranshu S.
    Position: Intern
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Dec 03 2020
    Summary

    Overall a good service. You can do any payment quickly from your home: you can book a movie, train, flight, etc.

    Positive

    Its user interface is good. We can do any payment instantly and there is a lot of integration in Paytm.

    Negative

    Its customer service is poor. Paytm application size increases day by day.

    Read More...
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