Peak Transit Reviews

TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.

Elevate the rider experience by incorporating superior real-time passenger information combined with innovative predictive algorithms. Enhance both punctuality and schedule adherence by enabling real-time adjustments for your operators while also offering historical data insights for your operations team. Leverage intuitive data visualizations to strategically plan and evaluate service modifications based on a vast database of billions of historical records. Your customer service representatives will be well-equipped to swiftly respond to any inquiries from riders about the transportation system, regardless of the time or question's nature. Identify which specific routes, trips, stops, and segments play a crucial role in impacting overall punctuality. Investigate actual vehicle speeds, travel times, and stop dwell durations to pinpoint immediate opportunities for improving schedule efficiency. Use clear graphs to differentiate between operational and scheduling challenges, providing insights into run-times and operator performance metrics that can enhance decision-making processes. In this way, a data-centric strategy will enable your team to fine-tune service delivery and boost rider satisfaction significantly. With continuous improvement efforts, the quality of the transportation service can progressively elevate the overall user experience.