What is Penguin?

This all-encompassing travel agency software solution provides multilingual capabilities for generating quotes and invoices, alongside comprehensive documentation such as receipts, e-tickets, confirmations, and vouchers. Additionally, it features a General Ledger-based Budget Module, integrates seamlessly with third-party XML/web services, and connects effortlessly with payment gateways including Sage Pay, Worldpay, Wirecard, and Mpesa, complete with automatic reconciliation.

The platform also incorporates modules for staff commissions, sliding and affiliate commissions, and utilizes AI for automatic reconciliation with IATA BSP, all while supporting multi-branch accounting and various business areas, including B2B/Agent Management and integrations with BedBank and suppliers.

Moreover, it facilitates booking retrieval through third-party connections with all GDS and NDC systems, and includes functionalities for automatic creation and cancellation of bookings, processing refunds and voids, conducting bank reconciliations, and uploading GL data via Excel. Users can also schedule reports, manage hotel inventory uploads and bookings, generate ABTA reports, revalue currencies, and create FIT/group packages, making it a robust choice for travel agencies seeking efficiency and integration. Ultimately, this solution is designed to streamline operations and enhance the overall travel booking experience.

Pricing

Price Starts At:
£350/month - 5 Users
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Company Facts

Company Name:
Penguin Commercial Limited
Date Founded:
1998
Company Location:
United Kingdom
Company Website:
www.penguininc.com
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Product Details

Deployment
SaaS
Windows
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Penguin Categories and Features

Travel Agency Software

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Penguin Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Marketing sales
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Support team is the best

    Date: Jul 24 2024
    Summary

    Very much happy with the solution, new features and accounting solution helps to save money. 25%revenue up only because of it.

    Positive

    I wont say the best one in the market, never seen the best yet. Good software a great support team, who never let's you down.

    Negative

    Some user interfaces needs to be improved, some interfaces are bit complicated at the first now it doesn't feel hard.

    Read More...
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