What is Picky Assist?

The significance of effective communication in a business setting is widely recognized. Teambox emerged following thorough analysis of the competitive landscape concerning similar offerings. Our goal was to ensure we addressed every necessary aspect for enterprises aiming to elevate their customer service and provide a collaborative platform for their teams. By integrating your entire workforce into one cohesive system, you can efficiently handle customer inquiries from both WhatsApp and Facebook Messenger. Additionally, you can establish distinct Departments within your team to enhance organization. Furthermore, it is possible to direct specific conversations to the relevant departments based on the message's context or specific customer attributes, ensuring that inquiries, such as product-related questions, reach the right team promptly for a more effective response. This streamlined approach not only improves efficiency but also enhances customer satisfaction.

Pricing

Price Starts At:
$14 per month

Integrations

All Picky Assist Integrations
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Screenshots and Video

Picky Assist Screenshot 1
Picky Assist Screenshot 1 Picky Assist Screenshot 2

Company Facts

Company Name:
Picky Assist
Date Founded:
2018
Company Location:
United States
Company Website:
pickyassist.com
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Product Details

Deployment
SaaS
Android
Training Options
Documentation Hub
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Picky Assist Categories and Features

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

More Picky Assist Categories

Picky Assist Customer Reviews

Write a Review
  • Reviewer Name: Rahul P.
    Position: Marketing
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Picky Assist is a Scam – Avoid at All Costs!

    Date: Jun 12 2024
    Summary

    I had high hopes for Picky Assist, but my experience has been a total disaster. From the beginning, the user interface was terrible – outdated, confusing, and frustrating to use. Despite my best efforts, the entire software eventually stopped working completely, making it utterly useless.

    The worst part of this experience was the customer service. When I contacted Anil, the supposed support person, I was met with nothing but excuses and refusal to issue a refund. It's clear to me now that this company is just out to scam people. They take your money and run, without providing a functional product or any real support.

    Do yourself a favor and stay away from Picky Assist. They are scammers who offer a bad product and even worse customer service. Don't make the same mistake I did!

    Positive

    Absolutely nothing. The UI is very bad. App is always glitchy. the support is non-existent. Do not take their service.

    Negative

    Scam: The overall experience feels like a deliberate scam – taking money without delivering a functional product or proper support.

    Terrible User Interface: The UI is outdated, clunky, and difficult to navigate, making the software frustrating to use.

    Unreliable Software: The software stopped working entirely, rendering it completely useless.

    Poor Customer Support: Reaching out for help was a nightmare. The contact person, Anil, was unhelpful and dismissive.

    Read More...
    Official Picky Assist Response
    Date: Aug 29 2024
    Thank you for your feedback. We value our customers' opinions and strive to improve our services based on them. We noticed that you have been using our services for a year, paying monthly for 12 months. It's surprising to hear that you did not receive services or support during this period, especially since our records indicate continuous usage. Given the consistent warnings and disclaimers regarding the stability of WhatsApp web automation, it's clear you were aware of its limitations from the beginning. We find your claim about not receiving services or support difficult to understand. Any downtime experienced was due to changes made by WhatsApp to their web login process, which we communicated to you via banners on our portal. Additionally, we offered an upgrade to the WhatsApp Business API and provided options to resume services and utilize any unused validity or wallet balance once the service was restored. Our non-refund policy is clearly stated on our website and portal. For reference, you can review our terms of service here. We regret that you faced issues but would appreciate more details to better understand and address your concerns. We are here to assist you and hope to resolve this matter amicably. Best Regards Picky Assist Team
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