4.7 out of 5 stars
(5194 Ratings)
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
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4.5 out of 5 stars
(85 Ratings)
MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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Synup
4.9 out of 5 stars
(30 Ratings)
Synup is a local marketing platform for agencies and multi-location businesses. You run it by talking to Sydekick, Synup's AI agent. There's no clicking through screens to get local marketing done. You tell Sydekick what you need and it does the work.
That covers a lot of ground. Sydekick pushes business information updates out to Google, Apple, Bing and every other major listing platform. It responds to reviews in each brand's voice and publishes social posts localized per location. Ask it to audit a local presence and it will, pulling what it needs from the web along the way. It can also build custom landing pages and put together reports that answer the exact question you asked, not a generic dashboard export.
Sydekick runs on skills and playbooks. Synup's library has ready-made ones you can use right away, and you can write your own for workflows specific to your agency or brand. If you get stuck, the Synup team is a message away.
Under the agent sits the full platform: listings sync with indexing verification, reputation management, social publishing and rankings. There's a developer API and an MCP server for anyone building on top of it, and the whole thing white-labels under your brand.
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Social Places
An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.
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