What is Plum Voice Cloud IVR?
Plum Voice is recognized as a leading independent provider of interactive voice response (IVR) systems within the industry. The company delivers its comprehensive Cloud IVR solution to telecommunications providers around the world. Renowned for its dependability, flexibility, and security, Plum Voice's Cloud IVR allows users to streamline and oversee vital business operations or customer interactions through phone communication, all while simplifying the challenges related to telephony infrastructure. Moreover, this solution adheres to HIPAA and PCI-DSS level 1 compliance standards, which grants users the assurance needed to handle sensitive medical and financial information securely. With these impressive capabilities, Plum Voice remains at the forefront of advancements in voice response technology, consistently driving innovation and enhancing user experiences. Their commitment to excellence fosters an environment where businesses can thrive while ensuring customer trust and safety.
Integrations
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Company Facts
Company Name:
The Plum Group
Date Founded:
2000
Company Location:
United States
Company Website:
www.plumvoice.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Web-Based Support
Standard Support
24 Hour Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Plum Voice Cloud IVR Categories and Features
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail