What is Preferred Patron Loyalty?

Preferred Patron Loyalty provides top-notch loyalty and gift card solutions available today. As a versatile multi-channel marketing tool, it caters to businesses of all sizes. This platform also encompasses visitor loyalty management, along with features for managing incentive promotions and gift cards. By utilizing email and SMS communication, Preferred Patron Loyalty can significantly boost customer engagement. The solution includes a variety of incentive-driven promotions like coupons, rewards, recognition, appreciation, referral bonuses, cash back, and beyond. Additionally, you can either implement the system independently or take advantage of its smooth integrations with popular platforms such as Square POS, VendHQ POS, and Shopify ECommerce, enhancing its functionality even further. Ultimately, Preferred Patron Loyalty is designed to foster lasting customer connections and drive business growth.

Pricing

Price Starts At:
$149/month
Price Overview:
All Pricing USD
Monthly and Annual Plans Available
--------------------------------------------
Small Biz $149/mo
Premium $249/mo
Premium+ $349/mo

Integrations

Offers API?:
Yes, Preferred Patron Loyalty provides an API
All Preferred Patron Loyalty Integrations
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Screenshots and Video

Play Video Visual Dashboard Promotion Manager Email Designer Standadlone - POS Like Cashier Module Square POS Integration VendHQ Integration

Company Facts

Company Name:
Preferred Patron Loyalty, LLC
Date Founded:
2004
Company Location:
United States
Company Website:
www.preferredpatron.com
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Product Details

Deployment
SaaS
Windows
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Preferred Patron Loyalty Categories and Features

Rewards and Incentives Software

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

More Preferred Patron Loyalty Categories

Preferred Patron Loyalty Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great program, does everything we need and then some!

    Date: Nov 06 2021
    Summary

    Our overall experience has been great! We were up and running in no time time and anytime we have had a question, they have been quick to respond.

    Positive

    As a retail clothing store, we have a lot of competition. We wanted a loyalty program that would provide us with the flexibility to have various “stand-out” type promotions (not just the usual fair). The program also needed be extremely easy for our customers to sign up for and for our staff to use. Overall we are extremely happy that we chose Preferred Patron.

    Negative

    No complaints. We have been using the program for the last couple of years and just love the program.

    Read More...
  • Reviewer Name: Scott M.
    Position: Store Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Happy Happy Happy!

    Date: Oct 24 2021
    Summary

    Preferred Patron is clearly one of the top solutions. Their support has been knowledgeable and helpful, anytime and every-time!

    This program was ready on day one, and with just a little tweaking, I was able to do what I wanted. It came with basic promotions and rewards already setup for me, which actually were very good and easily customized. Building out the program further took just a few clicks and edits. Literally I was able add a new coupon by toggling a button and entering the offer. Not needing to be a marking pro and spend a lot of time to operate this program is key for me.

    The initial training I received from Matt was simply perfect. He listened to my needs and showed me how to make it all happen! I was quite surprised at the simplicity of it all and how quick I was able to become self-sufficient.

    Changing from my last provider to Patron was transparent... they were able bring in my prior customer point balance and even cleaned up my data before transferring over..

    It's also noteworthy to mention the quality of the kiosk is great. I was expecting a cheap tablet like I had prior but this is anything but! It’s a real counter-top, quality kiosk, with a wall plug (it's not battery operated) and It connects to the internet with either wifi or wire. That’s important as reliable wifi was a part of my prior system issues.

    Very happy and feel confident I have the right company supporting my program!

    Positive

    Easy launch and simple to use. Their kiosk hardware is solid and reliable. Our customer’s have taken well to this new program.

    Negative

    My only negative is that I wasted a year using a different product because I simply did not know of this company first. It wasn't until a business associate recommended them and it's been fantastic since I switch to them.

    Read More...
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